Seeking $16/hr. REMOTE Customer Service Agent ****Dallas, TX****

Phoenix, Arizona

Employer: RemX
Industry: 
Salary: $16 per hour
Job type: Full-Time
Are you dependable and tech savvy with a passion for people? Do you have call center experience AND looking for a fully remote position?

Our Fortune 500 Pharmaceutical client is looking for experienced, empathetic, and hard-working professionals for a Medical Customer Service Agent to join their REMOTE TEAM!

Currently interviewing for Early September Start Date!

Position: Customer Service Agent

Pay: $16/hr. with WEEKLY PAY plus Benefits

Schedule: MON-FRI - 5am-6pm MST/PST, 7am-7pm CST, 8am-8pm EST . (8hr shift will be assigned by client between these hours)

Start Date: September 3rd, 2024

Location: Remote in or near Dallas, Texas

Job Details:
  • Answer inbound calls with occasional outbound calls.
  • Will be first point-of-contact for patients, dr. offices and pharmacies.
  • Provide great customer service and empathy to all patients.
  • Use computer knowledge and skills for data entry.
  • Gather and review patient medical and billing accounts and information.
  • Operate according to the guidelines of the Federal Health Care Program.
  • Work with carriers to ensure coverage of medication on behalf of the patient.
  • All equipment provided!
  • Temp-To-Hire based on performance and attendance**

Job Requirements:
  • At least one year of recent call center experience is required. (NO EXCEPTIONS)
  • Medical call center experience is a plus but not required.
  • Must have active internet service and the ability to work from home in quiet space.
  • Must have the ability to multi-task while using dual monitors.
  • Must have great work ethic AND attitude with willingness to assist others.
  • HS Diploma/Equivalent is required.
  • Must commit to no additional time off for first 90 days of employment. (After 90 days will be evaluated on performance AND attendance).
  • All applicants must live in Dallas or surrounding areas to be considered for this role.
  • Must be able to pick up equipment in Irving before start date.


For immediate consideration please email an updated resume and interview availability to nykesha.scott@remx.com and mention ($16/hr. Irving CSR)
Created: 2024-08-27
Reference: 1191549
Country: United States
State: Arizona
City: Phoenix
ZIP: 85008

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