SELLING MANAGER

Our Values:

At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun.

Purpose:

As a Selling Showroom Manager, your main purpose will be to drive sales and manage the overall operation of the showroom. This involves developing and implementing effective sales strategies, coaching and motivating the sales team, managing inventory levels, maintaining relationships with customers and vendors, and ensuring the showroom is visually appealing and well-maintained. You will also be responsible for creating and managing budgets, financial reports, and operational metrics, and staying up-to-date on industry trends, products, and competitor activities. The ultimate goal is to achieve sales targets, increase profitability, and provide exceptional customer service to our valued customers.

General Description of duties:

• Must achieve and maintain net written sales each month to meet the established minimum performance standards.
• Must achieve personal selling standards in order to maintain position
• Exceeds the minimum standards in all key performance metrics for personal and team performance
• Achieve set monthly sales revenue, key performance metrics, and margin goals
• Review daily sales reports to track performance towards specifically owned sales
• In partnership with the GM lead daily sales meetings on all current sales goals, news, promotions, product information.
• Become the subject matter expert on all company promotions to ensure understanding of both the sales force and the guests
• Assist in the control of the sales floor supporting, coaching and managing the sales staff to achieve store revenue daily goals.
• Support areas of training and development in all areas, especially Bedding and Finance of all store personnel, including coaching sessions.
• Assist with conducting weekly and monthly performance reviews for all Sales Associates in a timely manner
• Actively participate in the recruiting and interviewing process for all new employees at assigned store location
• Maintain customer retention, lead follow-up and sales results through inspection and development of staff "Book of Business"
• Lead and direct the work of all Sales Associates to ensure a professional and customer-friendly environment at all times.
• Routinely inspect sales floor to ensure cleanliness, organization, and review tags for accuracy. Uphold Areas of Pride Responsibility on a consistent basis.
• Daily review of all sales entered into the ordering system by Sales Associates for accuracy.
• Attend and completes all assigned company training and reviews training records for all employees
• Participate in physical inventory of showroom when necessary
• Collaborate with corporate departments including HR, Accounting, Merchandising and IT to ensure organizational standards are met
• Ensure store security at all times in compliance with company policy and procedure
• Ensure understanding of the Sales Compensation Plan in order to accurately interpret and answer employee questions
• Ensures store inventory accuracy throughout the sales process for the location. Including but not limited to weekly inventory audit.

Qualifications:

• Work independently or as part of a collaborative sales team
• Proven ability to develop successful customer relationships and close sales
• Ability to lead a sales team to meet or exceed sales targets
• Has demonstrated excellence in achieving personal sales goals

 

Requirements:

• High School Diploma or equivalent
• Associate's Degree in Marketing or Communication preferred
• 5-7 years experience in a retail sales or customer service environment preferred

Work Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Confidential - For the use of appropriate Morris Furniture Co., Inc. employees only. Employment is at will. Neither this document, nor any other, unless specifically approved in writing by the CEO, Director of Human Resources, is to be construed as an employment contract. Morris Furniture Co., Inc. is an equal opportunity employer who is dedicated to a harassment-free environment. All Job Descriptions must be approved through Human Resources.