Senior Account Executive
Madison, Wisconsin
Employer: SPECTRUM
Industry: Outside Sales
Salary: Competitive
Job type: Full-Time
The Senior Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. The Sr. AE is also responsible for providing subject matter expertise (Product Knowledge, Systems Knowledge, Sales Process Knowledge) within the sales team and for mentoring the other employees on the team. Primary services sold include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, managed security, managed internet router, toll free, additional email addresses, static IPs and more. The Sr. AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The Sr. AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The Sr. AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. AE is 100% focused on generating new Internet, voice and video customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
Demonstrate selling skills and product knowledge. Practice selling skills with and mentor Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
Attend and participate in sales meetings as established by management
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Desire for growth within the company and for helping to build the bench strength of the Spectrum Business team
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor's degree in business, marketing or related field, or equivalent experience
Related Work Experience
Experience as an Account Executive at Charter is required with established track record of meeting or exceeding sales targets; 1+ year
PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
SAE280 2024-32927 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
Demonstrate selling skills and product knowledge. Practice selling skills with and mentor Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
Attend and participate in sales meetings as established by management
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Desire for growth within the company and for helping to build the bench strength of the Spectrum Business team
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor's degree in business, marketing or related field, or equivalent experience
Related Work Experience
Experience as an Account Executive at Charter is required with established track record of meeting or exceeding sales targets; 1+ year
PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
SAE280 2024-32927 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Created: 2024-05-02
Reference: 2024-32927
Country: United States
State: Wisconsin
City: Madison
ZIP: 53706
Similar jobs:
-
Enterprise Account Executive, Spectrum Enterprise
SPECTRUM in Madison, Wisconsin -
Account Executive
CUMULUS MEDIA Inc. in Appleton, Wisconsin -
Enterprise Account Executive, Spectrum Enterprise
SPECTRUM in Milwaukee, Wisconsin -
Advertising Account Executive
SPECTRUM in Madison, Wisconsin -
Advertising Account Executive
SPECTRUM in Green Bay, Wisconsin -
Enterprise Account Executive, Spectrum Enterprise
SPECTRUM in Madison, Wisconsin -
Account Executive Northern WI Lakeshore and outlying areas
MSC Industrial Supply in WI, Wisconsin💸 $50260 - $78980 per year -
Major Account Executive-Strategic, Spectrum Enterprise
SPECTRUM in Milwaukee, Wisconsin -
Enterprise Account Executive, Growth
MongoDB in Wisconsin, Wisconsin💸 $135000 - $135000 per year -
Advertising Account Executive
SPECTRUM in Milwaukee, Wisconsin -
Account Executive Northeast WI and Upper Peninsula MI
MSC Industrial Supply in WI, Wisconsin💸 $50260 - $78980 per year -
New Business Account Executive - Digital Solutions
CDKGlobal in Milwaukee, Wisconsin💸 $85000 per year -
Account Executive Northern WI Lakeshore and outlying areas
MSC Industrial Supply Co in Green Bay, Wisconsin💸 $50820 - $79860 per year -
New Business Account Executive - CRM
CDKGlobal in Milwaukee, Wisconsin💸 $85000 per year -
Account Executive Northern Appleton
MSC Industrial Supply in WI, Wisconsin💸 $50260 - $78980 per year -
Account Executive II - (Green Bay, WI)
Foundation Medicine in Green Bay, Wisconsin -
Account Executive Hospice
Amedisys in Waukesha, Wisconsin💸 $70000 - $80000 per year -
Account Executive Northern Appleton
MSC Industrial Supply Co in Appleton, Wisconsin💸 $50260 - $78980 per year -
Account Executive, Spectrum Community Solutions
SPECTRUM in Green Bay, Wisconsin -
Splst, Account Executive
HSA Bank in Milwaukee, Wisconsin💸 $49500 per year