Job Summary

Under administrative direction, uses extensive knowledge and skills obtained through education, training, and experience to manage and support risk management activities and analysis including Supplier Exit Strategies, Supplier Performance Monitoring, Issue Tracking, Application Access Management, Separation of Duties, Dual Control, and support for internal audits and regulatory examinations. Develop and/or and manage new risk management processes and business continuity for trust operations. Provides training and guidance to less experienced associates. Works independently on difficult assignments that require originality and ingenuity with some latitude for un-reviewed actions or decisions. Extensive contact with internal customers and other external entities is required to identify, research, analyze and resolve complex issues. Provides continuous support during emergencies, incidents or crises that require the activation of continuity plans.

Essential Duties and Responsibilities

• Identifies, reviews, assesses and documents risk management and control issues in assigned business processes related to business continuity, supplier risks, application risks, record retention, information and privacy vulnerabilities, loss/fraud monitoring, and operational risks. Communicate to the appropriate department at trust or RJA IT infrastructure support for remediation

• Collaborates with trust departments to develop controls and strategies that address business continuity risk

• Supports the development of risk appetite statements, tolerances, and metrics for key risk and performance indicator

• Supports the development and execution of key operational risk management activities, including supplier onboarding Risk Management, ongoing trust Supplier Risk Management activities, operational control analysis, segregation of duties review, logical access control review, data privacy analysis, and business continuity activitie

• Assists in the trust business impact analysis and implementation of enhancements to the business continuity plan

• Provides consultation, guidance, and assistance to business areas to ensure the information is captured, and reviewed and plans are established

• Assists in the trust disaster recovery testing

• Supports senior management team in disaster recovery efforts, to facilitate RTO for trust critical operation

• Proactively highlights issues and risks for program objectives, derives solutions, and drives remedies to completion

• Performs data collection, analysis & report design in support of risk management activitie

• Responsible for creating executive-level reports and presentations for senior management and Governance bodie

• Coordinates with leadership to complete issue tracking to due dates and update management responses in the issue management tool OpenPage

• Benchmarks industry best practices and maintains currency in third-party risk management processes and procedures in compliance with OCC, FFIEC, and other regulatory bodie

• Responsible for developing and managing issue tracking and resolution process for the Business Continuity and Supplier Risk Management Program

• Facilitates the Supplier Risk Assessment and SOC report reviews to ensure process risks are appropriately evaluated by business function owner (BFO) and user control considerations (UCC's) are implemented in a timely manner

• Responsible for partnering with trust departments to implement supplier management activities including service levels and business performance reviews for critical supplier

• Manages, facilitates, and tracks critical supplier service level monitoring, business performance reviews, supplier risk mitigation plans, issues tracking, and exit strategie

• Coaches and mentors less experienced associates, providing training in more advanced risk management technique

• Develops and contributes to materials for various trust leadership and Board-appointed committee

• Prepares and delivers written and oral presentations to various levels of management

• Performs other duties and responsibilities as assigned

Qualifications:

Knowledge, Skills, and Abilities

Knowledge of

• Concepts, practices, and procedures of Supplier Management (including Operational Risk Management, Enterprise Risk Management, Business Continuity, and Technology Risk Management)

• Trust and/or Finance principles, practices and procedure

• Risk and control frameworks (COSO)

• Trust regulatory risk management requirements (FFIEC, OCC, etc.)

Skill in

• Strong Excel skills including pivot tables, reporting, and the ability to create chart

• Strong PowerPoint skill

• Experienced in working with systems and technology and communicating technical concepts to non-technical associate

• Project management

• Financial Analysi

• Conducting and documenting Supplier risk assessment

• Understanding and documenting business process workflow and control point

• Preparing and delivering oral and written presentation

• Performing due diligence

• Proven ability to facilitate cross-functional programs including strong capabilities in communications and delivering presentation

• Operating standard office equipment and using required software application

Ability to

• Partner with others to accomplish objective

• Develop relationships with various levels of management

• Attend to detail while maintaining a big picture orientation

• Interpret and apply policie

• Manage multiple tasks with changing priorities to meet deadlines in a fast-paced environment with constant interruption

• Provide a high level of customer service

• Establish and maintain effective working relationships with other

• Solve moderately complex problem

Educational/Previous Experience Requirements

Education/Previous Experience

• Bachelor's Degree (B.A.) in Finance, Accounting, Business or related field with 3-5 years of risk management, Supplier Management, Financial Analysis, Procurement, internal control/audit, or information security experience

• OR ~

• Any equivalent combination of experience, education, and/or training approved by Human Resource

Licenses/Certifications

• CISA, CISSP, CRISC, CIA, CIPP or equivalent is preferred

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcome

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm