What You'll Do

Avalara is seeking a business-focused Senior Business Insights Analyst to join Global Analytics and Insights team. You will report to the Director of Business and Customer Analytics and provide analytical insights to enable application of best practices in customer lifecycle management. You will provide in-depth insights that form the basis of GTM strategy, develop scalable models, guide new acquisitions, product and channel decisions. By combining an understanding of business concepts with knowledge of statistics and exploratory data analysis, you will uncover actionable insights and catalyze change for Avalara's customers.

This rare opportunity involves creative freedom in generating insights, work with partners across multiple global teams and direct influence on our roadmap. This visible role will make a significant contribution to the growth of our business. We are targeting the Durham, NC area for this role. #LI-Hybrid

C2C is not available for this role.

• Work with Marketing, Strategy, Customer Success teams for several Sales and Marketing programs; make clear, coherent and holistic recommendations based on test results
• Provide analytical deep-dives, monitor and optimize performance across multiple departments
• Design and complete testing strategies for improving individual performance across channels
• Integrate data from all 3rd party sources and develop Machine Learning algorithms to build propensity and value models for different products and geographies

What You'll Need to be Successful

• 5+ years of relevant work experience analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations
• Data-focused background with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, or Mathematics
• Fluent in Python, SQL and Excel (can write advanced macros); experience with visualization tools such as Tableau and building statistical models
• Experience presenting recommendations to senior-level executives and measuring the effectiveness of recommendations by monitoring their impact
• Above all comfort with data - ability to manipulate it, question its validity, interpret it, and develop recommendations based on it

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Flexible hybrid working
We support hybrid work and flexible schedules for our employees.

Learn more about our benefits by region here: https://careers.avalara.com/

About Avalara

We're Avalara. We're defining the relationship between tax and tech.

We've already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, we became a billion-dollar business , and our tribe expanded by a cool thousand people - there's nearly 5,000 of us now. Our growth is real, and we're not slowing down - not until we've achieved our mission - to be part of every transaction in the world.

We're bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We've been different from day one. Join us, and your career will be too.

EEO Statement

We're an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.