Senior Clinical Manager Ambulatory RN Heart Failure
Philadelphia, Pennsylvania
Employer: Pennsylvania Medicine
Industry: Management/Leadership
Salary: Competitive
Job type: Full-Time
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Senior Clinical Manager Ambulatory RN
Department: Heart Failure
Location: Perelman Center for Advanced Medicine - 3400 Civic Center Blvd
Entity: CPUP
Hours: Mon-Fri office hours per department needs
Summary:
Responsibilities:
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Senior Clinical Manager Ambulatory RN
Department: Heart Failure
Location: Perelman Center for Advanced Medicine - 3400 Civic Center Blvd
Entity: CPUP
Hours: Mon-Fri office hours per department needs
Summary:
- The Senior Clinical Manager is responsible for consistent and comprehensive patient care delivery in the ambulatory practice setting. The Senior Clinical Manager is responsible for maintaining the highest level of patient/customer satisfaction, education, research initiatives and patient confidentiality. The Senior Clinical Manager demonstrates that employee and partner satisfaction is a precursor to patient satisfaction. The Senior Clinical Manager's role is to balance and achieve all three: Patient, Employee and Partner Satisfaction. The Senior Clinical Manager is responsible for continually assessing the clinical care team to ensure quality, compliance with governmental agencies and patient access. Typical scope for this role is: • 15+ = # of staff directly and indirectly managed • 20,000+ = # of budgeted annual visits • Complexity Factors (may involve a few of the following factors of practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations.
Responsibilities:
- Employee Satisfaction and Engagement: communicates effectively with team and builds productive relationships in an effort to create and sustain a positive work environment.
- Establishes/update work processes and work practices.
- Manages team and individual performance in alignment with Penn Medicine vision of service excellence.
- Responsible for staff development activities including but not limited to: team professional development, recruitment and retention.
- Oversee clinical operations in the practice including budgeting (where applicable), clinical project management, strategic and operational planning, quality, regulatory compliance (Joint Commission, CMS, DOH, OSHA) and continuous improvement initiatives.
- Patient Care: Provides oversight to team as it relates to the seamless delivers great quality care and great service using effective processes and tools.
- Communication: Fosters an environment where proactive communication and problem solving is expected.
- Establishes communication expectations that enable high performance of team and individuals.
- Learning: Leverages knowledge for competitive advantage and developing team members through application of Penn Medicine research, continuous improvement, performance management, and competency development.
- Basic Cardiac Life Support (Required)
- Registered Nurse - PA (Required)
- ACLS or BCLS or PALS (Required)
- Bachelor of Arts or Science (Required)
- And 7+ years total clinical experience which includes prior RN and leadership experience (Required)
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Created: 2024-08-27
Reference: 230487
Country: United States
State: Pennsylvania
City: Philadelphia
ZIP: 19154
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