Job Summary:

Senior Account Executive

Benefit

FLSA: Exempt

The Senior Account Executive provides strategic and tactical consulting and account management support on an assigned book of business made up of Lockton’s most complex and high-revenue clients.



Position responsibilitie

• Serve as the primary technical and strategic advisor to clients.

• Interface effectively and confidently with senior management and C-suite of clients and/or prospects, representing Lockton in the highest professional manner.

• Client book is complex with the majority of clients self-funded; tenured experience with unbundled plans, in-depth knowledge of TPA’s, PBM’s, stop loss carriers.

• Develop short and long-term strategic planning guidance, ability to review financial reporting with client, in-depth knowledge of InfoLock and utilization of point solutions where appropriate.

• Oversee renewal and marketing efforts and take a lead role in carrier selection and/or financial negotiations.

• Handle complex underwriting and funding issues and strategies.

• Review drafts of all employee communication pieces for accuracy and completeness before release to client.

• Review and sign-off on all agreements and/or documents.

• Oversee account team as it relates to client deliverables.

• Review the monthly commission report to ensure accuracy. Follow up with vendors and client on missed revenue, as applicable.

• Develop mutually beneficial relationships with insurance carriers and administrators to generate optimal results for clients (competitive costs, competitive renewals, expedient problem resolution, etc.).

• Assist with special projects and/or, participate in committees within MWS or in support of national initiatives.

• Develop and maintain extensive knowledge of insurance coverages, new products and the marketplace in general.

• Prepare written correspondence, reports, and analyses as needed.

• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer.

• Comply with Lockton procedures and policies; make decisions in compliance with established standards of quality, performance, and service.

• Understand when to proceed alone and when to involve the Producer or others.

• Comply with Lockton procedures and policies.

Requirements:

Position qualification

• Bachelor's Degree in Business Administration or related field and/or years of equivalent experience

• Typically, 10+ years of Client services experience in the employee benefits industry is required

• Minimum of 7 years working knowledge of group benefits in multiple product lines

• At least five years of advanced Account Executive level experience

• Working knowledge of different financial arrangements and products available to client

• Strong knowledge of InfoLock, underwriting, financial arrangements and funding approache

• Ability to prepare and present client presentations with clarity and understanding

• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)

• Strong verbal and interpersonal communication skills required

• Knowledge of industry trends and governmental regulation

• Ability to complete continuing education requirements as needed

• Ability to attend company, department, and team meetings as required, including industry training session

• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information

• Ability to efficiently organize work and manage time in order to meet deadline

• Ability to travel by automobile and aircraft

• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine

• Ability to work on a computer for a prolonged amount of time

• Ability to work outside of normal business hours as needed

• Legally able to work in the United State