Senior Database Engineer - Database Operations

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role?

We are looking for an established and motivated Database administrator with experience in maintaining the health and availability of our production Postgres databases. In this position, you will be joining our global technology's Database Operations team in American Express.

• Proactively prevent business impacts and disruptions related to database failures.
• Participate in technology bridge calls to circumvent unplanned business disruptions.
• Assist with Postgres database upgrades and/or migrations as requested by database engineering, database development, database infrastructure and application partner teams.
• Assist in Disaster Recovery testing.
• Knowledge of ITIL processes - Incident, Problem & Change Management
• Provide technical direction and assistance to our contractors.
• Drive improvements within platforms.
• Look for opportunities for developing automation, Efficiency and Self Service.

Minimum Qualifications

• 24x7 support of production Postgres, SingleStore, Netezza, SQLserver & Yugabyte database management systems ensuring high availability through proactive monitoring, health checks, and self-healing. Resolving incidents under Incident Management, Root Cause Analysis through problem management, and perform changes under Change Management. The individual will be required to collaborate with numerous partners including Amex application teams, infrastructure support teams and various product and support vendors.

• 7+ years of database administrator (DBA) experience in Postgres, Netezza, Singlestore and SQL Server databases
• Good experience on typical DBA activities such as db creation, configuration, monitoring, alert, jobs configuration, troubleshooting etc
• Experience on Yugabyte DBA activity is plus
• Experience with troubleshooting, performance enhancements, latency,
  
  capacity, and availability issues in a production support environment.
• Experience with workload manager and Replication strategies.
• Understanding of the core concepts of backup and restores
• Experience using DMC, Ansible, GitHub, Unix Shell Scripting, Python or Grafana is a plus

Preferred Qualifications

Strong candidate in database field especially Postgres database

Good understanding on Postgres DBMS, set up, configuration, replica set up

Strong communication and coordination skills

Quick learner and ability to work independently.

Willing to work in weekend on rotation basis

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

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