Senior Director, Deployment Strategy & Commercial Planning

JOB SUMMARY: Responsible for developing Norwegian Cruise Line Holdings' (NCLH) strategic ship deployment plans. Leads all direct reports to leverage data-driven analysis, market research, performance metrics, and industry trends to optimize deployment plans, capitalize on market opportunities and meet revenue targets.

DUTIES & RESPONSIBILITIES:

• Lead the team in the production of deployment plans and any deployment-related ad hoc analyses, ensuring accuracy, timeliness, and alignment with strategic objectives.
• Develop planned figures for new deployments and provide recurring forecast numbers, ensuring alignment with company objectives and market dynamics.
• Supervise, monitor and evaluate in-depth analysis of historical data to recommend optimal deployment plans that maximize ticket and onboard revenue for the company.
• Develop blocking plan proposals outlining various deployment scenarios to optimize revenue generation and guest satisfaction.
• Conduct comprehensive analyses to ensure compliance with contractual obligations in target markets, mitigating risks and maximizing returns.
• Evaluate the performance of existing deployments and identify opportunities for revenue maximization through strategic redeployment in lucrative markets.
• Collaborate with cross-functional teams including the Air team, Destinations team, Marina Operations, Revenue Management, and Port Operations to gather feedback on deployment plans, aiming to reduce operational challenges and enhance guest satisfaction while maximizing total yield.
• Continuously evaluate industry trends and market conditions to inform deployment strategy adjustments and capitalize on emerging opportunities for revenue growth.
• Drive innovation in deployment planning processes and tools to enhance efficiency and effectiveness in achieving revenue targets.
• Serve as a subject matter expert on deployment strategy, providing guidance and support to internal stakeholders and senior leadership on related initiatives.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Business Administration, Economics, Finance or related field

EXPERIENCE:

• Minimum of 12 years of experience in strategic planning, commercial planning, or deployment strategy within the cruise industry or related field.
• Proven track record of developing and implementing successful deployment strategies that drive revenue growth and maximize profitability.
• Experience leading cross-functional teams and collaborating with stakeholders at all levels of the organization.

COMPETENCIES/SKILLS:

• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• Proficiency in data analysis techniques and tools, with the ability to manipulate and interpret large datasets to derive meaningful insights.
• Familiarity with commercial planning processes, including itinerary development, ship scheduling, and capacity management.
• Excellent project management skills, with the ability to prioritize tasks, manage timelines, and drive projects to completion.
• Ability to adapt to a fast-paced and dynamic environment, with a focus on continuous improvement and innovation.
• Proficiency in data analysis tools and software, such as Excel, Tableau, or similar programs.
• Knowledge of industry trends, market dynamics, and competitive landscape in the cruise or travel industry preferred.
• Demonstrated leadership abilities, including the ability to mentor and develop team members, foster a collaborative work environment, and drive results.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

EQUAL EMPLOYMENT OPPORTUNITY:

Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law | EEO is the law GINA Supplement

Applicants have rights under Federal Employment Laws. FMLA | EPPA | Job Safety and Health: It's the Law