Senior Engagement Manager - ServiceNow (Remote)

About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers! We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era! Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

As the primary point of contact for customer projects, the Sr Engagement Manager ensures the highest level of customer satisfaction; coordinates, manages and ensures completion of all project tasks; and lead status calls, project meetings, and other client and stakeholder meetings to ensure project outcomes are successfully delivered.

The Sr Engagement Manager establishes customer requirement agreements, prepares deliverables, and leads teams to successfully deliver project scope, on budget, and to client satisfaction. The Sr Engagement Manager provides critical, day-to-day support across project teams, the cross-functional organization, and the client organization.

We rely on the Sr Engagement Manager to contribute to the growth of our company by building and improving existing methodologies, conducting internal training, and developing best practice improvements.
Requirements:

• 10+ years of professional, project leadership experience
• 5-8 years of experience as an Engagement Manager / Project Manager role with ServiceNow (professional services experience preferred)
• Project estimation experience and Budget Management
• Ability to clearly communicate to both technical and non-technical stakeholders
• Proven project history maintaining high customer satisfaction in complex environments
• Strong history of problem solving
• Proficient with MS Office and other productivity and project management solutions

#LI-NC1

Applications will be accepted until 9/27/2024.

The annual salary for this position is between $100,000.00 - $117,000.00 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.