NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Job Responsibilities

In addition to the Job Functions, Tasks and Standards of the Hospital Care Investigator the Senior Hospital Care Investigator is responsible for the following tasks:
- Review accounts presented as new admissions for dissemination to staff as determined by the applicable process.
- Assign accounts via EPIC Financial Assistance Intake Work queues.
- Review high dollar accounts and monitor backlogs for timeliness of comments in EPIC.
- Systematically document assignments/outcomes of patient accounts via Blue mark, New York State of Health (NYSOH) and other implemented mechanisms for processing Medicaid applications.
- Prepare and maintain productivity reports daily, weekly, and monthly as requested by Supervisor and/or Management.
- Facilitate meetings/case conferences with staff (1:1) for the purpose of disseminating information and account reviews. Participates in meetings with Supervisor and/or Management.
- Assist with all aspects of the investigation process including but not limited to interviewing patients and family members as needed escalating complex accounts for guidance.
- Monitor and evaluate Hospital Care Investigators ability to apply investigative processes and procedures appropriately.
- Performs other duties as assigned by Supervisor or designee.

Responsibilities

Six months of service as a Hospital Care Investigator.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs