Senior Manager, IT Transformation

Category/Area of Expertise: IT & Technology
Job Requisition: 392932_external_USA-MA-Quincy
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: CIO - Management Cost Center (5145428)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:
The role will oversee and manage a broad array of IT wide strategic transformation initiatives to ensure they are executed properly and meet business goals. The role includes organizing and executing a portfolio of strategic programs and activities centered on technology transformation, spend optimization initiatives, operating model transformation and M&A transactions. This role will work closely across IT and business leaders and will lead a team of 8-10 project managers and scrum masters (external). The project budgets may range from $10M-$20M.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Carlisle, PA, Chicago, IL, Hyattsville, MD, Mauldin, SC, Quincy, MA, and Scarborough, ME.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities:

• Plan, organize and drive execution across strategic transformation initiatives from inception to delivery by prioritizing, analyzing, designing and deploying appropriate solutions
• Act as single point of contact for managing a portfolio of cross functional transformation projects working with IT leaders: building synergies between unrelated/related projects or programs, aligning strategic business objectives, increasing business value through people management, change control, risk management, and resource management
• Apply agile methodologies (scrum, Kanban etc.) to execute transformation projects.
• Ensure compliance to Project Delivery methods, tools, framework and IT controls.
• Anticipate and aggressively remove obstacles that slow down progress, escalate and mitigate risks/issues to multiple levels of management, including executive leadership teams across the organization
• Create and maintain portfolio resource plans (in coordination with resource managers) that account for all resource capacity and utilization across the IT Function while informing internal capitalization projections
• Key partner for change management to support building an organizational readiness and change management plans to successfully execute new initiatives.
• Delivers and executes strong communication plans across the organization, managing varied stakeholders.
• Monitor portfolio health through OKRs and portfolio metrics and financial status against relevant constraints, including Strategic investment guidance, Portfolio budgets Vendor Contracts, and Operating budgets.
• Identify and mobilize external partner teams as required; Manage supplier performance to ensure that contractual agreements are met.
• Manage a team of external project managers and scrum masters based on the portfolio of projects.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

• Bachelor's Degree in Technology/Business or related equivalent experience; MBA or Masters Degree in Technology and/or Business related field; equivalent trainings/certifications/experience equivalency preferred.
• 8 or more years of equivalent experience in Management Consulting / Complex IT Portfolio Management, IT Strategy & Transformation or relevant job or field of technology.
• 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly, 5 or more years' experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills.
• Proven experience overseeing, developing and implementing transformation programs and projects.
• Proven stakeholder management skills
• Competency in project management tools
• Key Skills: Excellent communication skills, Strong conflict resolution skills, Deep knowledge of project management principles, Maintain a constant risk management mindset

Preferred Qualifications:

• Post graduate degree advanced training and or certifications in relevant field/s of study preferred
• 5 or more years experience in Agile teams and Product/Platform based operating model.
• 5 or more years experience in leading teams or advancing technical capability in teams.
• Experience in retail or grocery preferred.
• Scrum master and/or release train engineer certification or relevant experience
• Solid understanding of and demonstrated ability to apply Agile methodologies

#LI-HYBRID #LI-KMM

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.