Senior Manager of Product and Program Management, WW Shopping Experiences, Apple Store Online

Summary
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it!

Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Senior Manager to lead the Shopping Experience Product and Program Management team and help us do extraordinary things.

Apple is looking for an experienced, dynamic leader of Product and Program Management to join the Apple Store Online and lead the worldwide Shopping Experience Product Team. This team is responsible for building seamless, personalized, and innovative digital commerce experiences and capabilities for all our online customers. This is a technical role that links between business, design, and engineering to bring to life incredible products for our customers.



Description
In this role, you will lead a high performing team that focuses on customer-facing web and mobile experiences that deliver significant commercial value for our organization, support strategic Apple initiatives like new Apple product launches, and represent the future of digital retail.
This role will require significant partnership with teams across Apple, including Apple Store Online business teams, Marketing, Operations, Marcom, and various Engineering teams. Success in this role will include delivering surprise and delight for our customers, while integrating our Apple values such as Education, Accessibility, and Privacy.

- Develop multi-year roadmaps and plans for the Shopping Experience program
- Lead a team that delivers high volume of customer-facing technology projects and capabilities
- Build and lead an effective team via hiring and team skill and culture development
- Communicate ideas, plans, and program status to senior partners and executives

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