Senior Manager Urgent Care

Senior Manager AdventHealth Centra Care Lake Buena Vista

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Student Loan Repayment Program

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday 7:30am to 4:30pm

Location: Lake Buena Vista, Orlando, FL

The role you'll contribute:

The Senior Manager under the general direction of the Director monitors day to day operational activities of urgent care centers. Assists with developing, coaching and mentoring the professional development of Center Managers. Evaluates operational measurements as assigned by Director. Completes assigned special projects. Assists with activities related to all aspects of urgent care according to the philosophy, policies, procedures, and objectives. Provides assistance to physicians and maintains equipment. Schedules and coordinates onsite events for municipality clients. Assists sites with reporting and tracking for employees. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Demonstrates through behavior Advent Health's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork

• Provides leadership and oversight for the day-to-day operation through our center managers to foster our mission and culture, to maintain operational standards and achieve performance benchmarks in support of the Operations Director.

• Demonstrates competency in expected Leadership standards: Communicator, Organizer, Producer, Team Builder, Innovator, Staff Developer, and Role Model

• Implements Clinical Performance Improvement activities, and contributes to the overall improvement set by the organization

• Assists in development of annual operating and capital budget to meet program needs and aligns center budget with organization's fiscal goal

• Participates in process and performance improvement and assists in the development of action plans to improve patient care and essential processes including staffing effectiveness

• Responsible for managing clinic managers, their centers, and their float pool.

• Embraces and seeks out continual learning and improvement of self as well as employees

• Actively promotes team building and employee engagement, patient satisfaction, and a culture of safety for employees and patients. Develops and maintains a highly engaged workforce

• Assists the Director with maintaining relationships with Corporate Clients and their employees

• Provides ongoing assistance to Managers as a daily operational resource.

• Performs a wide range of duties in support of departments as requested by Director and Administrators.

Qualifications
The expertise and experiences you'll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's Degree in Healthcare, Business or related field and

Minimum of 2 years management experience

OR

• Associate's Degree in Healthcare, Business or related field and

Minimum of 5 years management experience

OR

H.S. Diploma or equivalent and

Minimum of 4 years experience in related field

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