Senior Manager-Digital Product Solution Design

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Create digital experiences that enhance our customers' lives at every touchpoint.

How will you make an impact in this role?

• Leads development of plans and strategies, practices, and standards related to data management processes, data products, data security and programs
• Performs transformation of logical data architectures into physical data designs on large or complex systems, according to database design practices and standards
• Publish data standards and ensure alignment to standard in project delivery for technology platforms
• Typically spends 50% of time in data strategy and data architecture development and remainder of time collaborating with partners through ongoing product/platform releases
• Manage the platform roadmap and evaluate possible cloud solutions for the platform
• Communicates and works collaboratively with business and product teams to support changes and implementation
• Works with product team to prioritize features for ongoing sprints and leading a list of data requirements based on industry trends, new technologies, known defects, and issues
• Contributes to decisions about tools, methods and approaches
• Works closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products

Focus:

Leads development of enterprise and platform-specific data strategies and data architectures. Main responsibility for data governance, master data management along with metadata management. Also define user & use case governance and management to ensure platforms meet the needs of customer-facing applications, business applications, and/or internal end user applications.



Organizational Context:

Member of a platform/data management team reporting to a Platform Director. May have people leadership responsibilities.

Minimum Qualifications:

Education & Experience:

5+ years of data architecture and database development experience in a professional environment and/or comparable experience such as:

• Hands on expertise in developing data architecture for applications utilizing one or more database management systems (e.g. Oracle, MS SQL Server, Hadoop, MapR) as appropriate
• Experience with distributed (multi-tiered) systems, and application development
• Experience with database development and support of OLTP and/or OLAP systems
• Bachelor's Degree in computer science, computer science engineering, or related field required; advanced degree preferred

High Performance Behaviors:

• Seek opportunities to embrace innovative technologies and enables business capabilities through innovation;
• Tries new approaches when problem solving, seeking ideas, or suggestions from others as appropriate; able to perform root cause analysis
• Is clear when explaining ideas and concepts to others, communication is structured and easy to understand
• Provides feedback that is clear and direct. Describes the impact of actions and checks for understanding
• Leads multiple tasks effectively - progresses work in parallel
• Handles problems and acts on own initiative without being prompted
• Knows when to raise decisions and when to make on-the-spot decisions

Knowledge/Skills:

• Leads development of data strategy and data architecture for database solution of large or complex systems
• Strong analytical skills with a demonstrable ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models
• Able to facilitate discussions between Technology and business teams, recognize issues and inconsistency between data requirements and pursue a resolution of these issues
• Evaluates and undertakes impact analysis on major design options for databases and assesses and manages associated risks
• Leads efforts with Sr. Engineers, Sr. Data Engineers and Sr. Data Architects to craft platform level data strategy, data architecture, data models and database designs
• Takes technical responsibility for all stages in the data architecture development process of large or complex systems
• Takes part in reviews of own work and leads reviews of colleagues' work
• Understands and has working knowledge of infrastructure technologies and components like servers, jvms and networking concepts
• Application of industry practices, processes and standards
• Understands the complete vertical platform environment (technical stack)

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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