Senior Market Researcher, Selling Partner Experience
Seattle, Washington
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services's (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide.
Key job responsibilities
We are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.
In this role, you will be responsible for the following:
• Lead design and execution of primary research studies (leveraging mainly quantitative methods) to generate actionable insights and recommendations for stakeholder teams.
• Design and implement surveys, analyze data, and synthesize key insights
• Execute quantitative research methods (e.g. factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g. segmentation)
• Apply sound research and business acumen to help the business not just solve complex questions but help it look around corners.
• Design scalable and nimble mechanisms that help scale qualitative research solutions, tools and processes.
• Build and manage relationships with internal stakeholders and external agency partners.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Sunnyvale, CA, USA
Arlington, VA, USA
BASIC QUALIFICATIONS
- 8+ years conducting qualitative research end to end (identifying appropriate research methods, designing, executing, analyzing, and drafting actionable recommendations from primary research)
- Expertise in executing quantitative research methods (e.g. factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g. segmentation)
- Experience using statistical and questionnaire software like SPSS/Qualtrics
- Bachelor's degree or advanced degree in business, marketing, statistics or related field
- Comfortable to build large reports in Excel including Pivot
PREFERRED QUALIFICATIONS
- Research in Non-US markets
- Master's degree or higher
- Exceptional written and oral communication abilities
- Experience in qualitative research
- Background in B2B research
- Basic knowledge regarding Data Science or Econometrics models
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
We are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.
In this role, you will be responsible for the following:
• Lead design and execution of primary research studies (leveraging mainly quantitative methods) to generate actionable insights and recommendations for stakeholder teams.
• Design and implement surveys, analyze data, and synthesize key insights
• Execute quantitative research methods (e.g. factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g. segmentation)
• Apply sound research and business acumen to help the business not just solve complex questions but help it look around corners.
• Design scalable and nimble mechanisms that help scale qualitative research solutions, tools and processes.
• Build and manage relationships with internal stakeholders and external agency partners.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Sunnyvale, CA, USA
Arlington, VA, USA
BASIC QUALIFICATIONS
- 8+ years conducting qualitative research end to end (identifying appropriate research methods, designing, executing, analyzing, and drafting actionable recommendations from primary research)
- Expertise in executing quantitative research methods (e.g. factor analysis, regression analysis, clustering, structural equation models) & mixed method studies (e.g. segmentation)
- Experience using statistical and questionnaire software like SPSS/Qualtrics
- Bachelor's degree or advanced degree in business, marketing, statistics or related field
- Comfortable to build large reports in Excel including Pivot
PREFERRED QUALIFICATIONS
- Research in Non-US markets
- Master's degree or higher
- Exceptional written and oral communication abilities
- Experience in qualitative research
- Background in B2B research
- Basic knowledge regarding Data Science or Econometrics models
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Created: 2024-09-11
Reference: 2687507
Country: United States
State: Washington
City: Seattle
ZIP: 98109
About Amazon
Founded in: 1994
Number of Employees: 1600000
Website: https://www.amazon.com/
Career site: https://www.amazon.jobs/en/
Instagram: https://www.instagram.com/amazon/
LinkedIn: https://www.linkedin.com/company/amazon/
Facebook: https://www.facebook.com/Amazon
Similar jobs:
-
Business Analyst, Selling Partner Experience
Amazon in Seattle, Washington💸 $66900 per year -
Applied Scientist, Selling Partner Experience Science
Amazon in Seattle, Washington💸 $136000 per year -
Sr. Applied Scientist, Prime Video - Partner Experience
Amazon in Seattle, Washington💸 $150400 per year -
Sr. Human Resources Business Partner, Tech People eXperience and Technology (PXT)
Amazon in Bellevue, Washington💸 $117000 per year -
Senior Software Development Engineer , CoSS - Selling Partner Experience
Amazon in Seattle, Washington💸 $151300 per year -
Senior Program Manager, Selling Partner Experience Science
Amazon in Seattle, Washington💸 $104100 per year -
Senior Product Manager - Tech, Core Selling Partner Experience
Amazon in Seattle, Washington💸 $136100 per year -
Event Operations Program Manager, Transportation Partner Experience
Amazon in Seattle, Washington💸 $72600 per year -
Sr. Business Analyst, Selling Partner Experience
Amazon in Seattle, Washington💸 $106400 per year -
AWS Partner Investments Experience Business Lead
Amazon in Seattle, Washington💸 $133200 per year -
Business Analyst II, Selling Partner Experience - Vendor Governance
Amazon in Seattle, Washington💸 $66900 per year -
Senior Manager, Support Experience, Selling Partner Support
Amazon in Seattle, Washington💸 $160300 per year -
TikTok Shop - Product Strategy and Operation Manager, Seller Experience Partner Integration
TikTok in Seattle, Washington -
Software Development Engineer II, Selling Partner Experience
Amazon in Seattle, Washington💸 $129300 per year -
Senior Program Manager, Seller Support Experience, Selling Partner Support
Amazon in Seattle, Washington💸 $104100 per year -
HR Partner, G\u0026A PXT, People Experience and Technology (PXT)
Amazon in Seattle, Washington💸 $60900 per year -
Software Development Engineer, Selling Partner Experience Science
Amazon in Seattle, Washington💸 $129300 per year -
Event Operations Program Manager, Transportation Partner Experience
Amazon in Seattle, Washington💸 $72600 per year -
Sr Program Manager, Selling Partner Experience Governance
Amazon in Seattle, Washington💸 $104100 per year -
Software Development Engineer II, Selling Partner Experience
Amazon in Seattle, Washington💸 $129300 per year