Senior Operations Analyst (Multiple Openings)

Depuy Synthes, a member of the Johnson & Johnson Family of Companies, is recruiting for an Senior Operations Analyst! While the position is preferred to be based in Raynham, MA, we are open to candidates working from other locations, provided they are willing to travel to our distribution centers across the U.S.

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive MedTech portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

The Operations Analyst is responsible for: developing, implementing, communicating, and analyzing metrics, identify and implement process improvement opportunities across the MedTech network. Partnering with business users on providing data for business case and functional requirements. Supporting MedTech facilities with system(s) troubleshooting, training and problem solving.

Closely work with all functions, internal and external, and support or lead process improvement projects or analytics to ensure the achievement of company objectives. Manage reports, projects, metrics, and operation tasks in accordance with the Standard Operating Procedures (SOPs), focusing on safety, quality, environmental compliance, the Credo, operational budget, and the operational calendar.

Key Responsibilities:

• Supervise and resolve iDOC and job failures for inbound, outbound, posting and inventory movement lanes across the various systems (B2B, OTC, and WMS).
• Tackle issues preventing orders and deliveries from successfully completing in various systems (B2B, OTC, and WMS).
• Use monitoring tools for inbound lanes and provide support with resolving inventory issues.
• Recommend new processes or process improvements and lead the implementation of prioritized assigned projects, within the encouraged and agreed-upon parameters (cost, time, etc.).
• Support development and continuous improvement of standards along with implementation and improvements of systems.
• Deploy systems and tools applying skills in database management, such as Oracle SQL Plus and spreadsheet analysis to help the organization drive continuous improvement.
• Complete day-to-day operations in accordance with defined SOPs, policies, regulations, and laws (i.e., SOX) and ensure reports and metrics align with company standards.
• Generate, Review and Publish Reports and Metrics and develop new reports with a focus on Automating Manual Reporting procedures.
• Provide data insight and analytics.
• Perform quality and compliance-related activities to drive customer happiness and alignment to regulations.
• Complete investigation and associated corrective or preventive actions for assigned nonconformance
• Satisfy completion and certification of all applicable SOPs, safety, material handling, drug handling, and any other required training as identified by Johnson & Johnson.
• Carries out other related duties as required. Additional duties might include a variety of inventory management, order picking, receiving, shipping, and housekeeping tasks.
• Effectively manage a team of up to 5 associates.

Qualifications

Education:

• A minimum of a Bachelor's degree is required; an advanced degree preferred.

Experience and Skills:

Required:

• A minimum of six (6) years of related experience.
• Confirmed analytics experience with strong problem-solving, interpretation, and communication skills.
• A high degree of proficiency with MS Excel including pivot tables, VLOOKUPs, and macros.
• Operational knowledge and experience of WMS & ERP required, with experience implementing a WMS or ERP.
• Flexibility to work various shifts in support of projects and organizational goals.
• Led Projects with a focus on site or process improvement.
• Leadership or supervision experience of 1-5 team members.

Preferred:

• Direct Supply Chain experience and/or support of Supply Chain functions with a strong dedication to improvement and understanding of end-to-end supply chain.
• High level of proficiency with MS PowerPoint to successfully display and eloquent analytics.
• Experience with metric management software such as Tableau or Power BI including applying database applications query and analyze data.
• Proficiency in creating and carrying out SQL query statements.
• Med Tech and/or cross-sector experience or knowledge.
• Knowledge of GxP processes and SoX compliance.

Other:

• First-rate communication and interpersonal skills, including verbal and written, and the ability to influence non-technical and technical staff.
• Ability to work constructively and collaboratively with other experts and teams, with the ability to adapt and compromise.
• Resourceful in independent work environments with an ability to context switch and manage multiple tasks over a given period.
• The position will require up to 40% domestic travel!
• The anticipated base pay range for this position is 90,000 to 144,900 or 105,000 to 166,635 if you are in the California bay area
  
  Bonus Language The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
  
  
  • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
  • Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
  • This position is eligible to participate in the Company's long-term incentive program.
  • Employees are eligible for the following time off benefits:
    • Vacation - up to 120 hours per calendar year
    • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
    • Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
  • Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]