Senior Process Analyst, Distribution Systems

MedTech Deliver Operations, NA is recruiting for a Senior Process Analyst, Distribution Systems, for a Duration based role with an anticipated end date on or around July 2026 in Memphis, TN!

Ethicon, part of the Johnson & Johnson Medical Technologies Companies, has made substantial contributions to surgery for more than 60 years from crafting the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our dedication to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our dedication to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com.

This position will support a flawless brand-new Warehouse Management System (WMS) implementation, on time, on cost and on scope for the MedTech Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network committed to strategic MAKE sites. The replacement of the WMS is a key critical initiative within the NA HMD area that will upgrade aging infrastructure platforms to secure our business today and become the cornerstone for future transformation of our distribution capabilities for the customer. This project will lay the groundwork for the development and deployment of key capabilities (People, Process, Automation, and Technology) to improve efficiency and effectiveness, whilst keeping our customer's needs central to what we do. This project will lay the foundation for the Distribution Global Template for Tier 1 DCs.

Key Responsibilities:

• Provide inbound and outbound systems functionality expertise to support 3PL DC operations and assist in developing a Concept of Operations for how the DC will work in the new WMS
• Collaborate across the J&J Supply Chain network: Distribution Excellence, Planning (US & OUS), MAKE, Transportation, IT and DT, Customer Service, Engineering, and more to confirm business requirements and support simulation testing
• Participate in end-to-end process mapping for current and future state, ensuring the broader supply chain ecosystem (upstream and downstream system processes) are represented and aligning business strategy to systems strategy and architecture
• Collaborate with multi-functional business process design efforts to develop warehouse distribution systems processes from concept to reality.
• Work multi-functionally to define Minimum Viable Product (MVP) for all WMS processes and related functionality to meet the Concept of Operations and all applicable J&J Quality, GxP, IAPP, and security guidelines.
• Find opportunities to apply base product functionality to improve the template and lead the business to industry standard methodology solutions.
• Identify and define opportunities to improve base product functionality to add to the core template.
• Handle risks efficiently, identify potential problems and gaps early, and assist in resolving or raising issues as appropriate

Qualifications

Education:

• Minimum of a Bachelor's degree required; focused degree specifically in Logistics, Supply Chain, Systems or Business preferred

Experience and Skills:

Required:

• Medical Device sector/industry experience
• Minimum five (5) years of WMS Management, Maintenance, and implementation experience.
• Experience constructing and implementing Business and Operational strategies (Concept of Operations)
• Ability to configure WMS systems to meet MVP
• Ability to use data and analytics to drive data based solutions
• Strong problem-solving, communication and influencing skills
• Proven track record working multi-functionally and applying End to End thought processes.
• Flexibility and adaptability to thrive in a multifaceted environment
• Attention to detail and a drive for ensuring data accuracy and integrity

Preferred:

• E2E supply chain knowledge and experience, such as operations, network planning and/or systems implementations
• Solid skills using the Microsoft Office Suite
• Expertise in SAP Order To Cash or ERP order management processes
• Experience in SAP EWM
• Experience in Ethicon, Endo &CSS Supply Chain processes or similar Medical Device business
• Experience with Jira
• Agile Methodology knowledge and experience
• Lean, Six Sigma, or APICS methodologies knowledge and/or certifications

Other:

• Ability to travel up to 25%* of the time, domestic required. Location dependent.
• Position located in Memphis, TN with consideration for other US locations

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.