Senior Program Director-Residential

Requirements

The ideal candidate will possess the following qualifications:

• Master's Degree in a Human Services discipline from an accredited and recognized organization.
• Minimum of 3 years of experience in a leadership/supervisor role
• Proficient in technology, quick to learn new tools, and encourages others to do the same
• Must be able to work 8:30 am - 5pm and be available for on-call and emergency duties.

External Description

Are you looking for an opportunity to advance your career while working with an extraordinary team?

At Merakey, we put heart and soul into everything we do.

We are seeking a Senior Residential Program Director to join our team in our team in Philadelphia, PA.

Duties include:

• Manages daily operation effectively.
• Implements approved procedural and operating practices within programs under purview.
• Implements and maintains budget and develops and drives the achievement of profit and loss goals.
• Reviews financials with program staff to remain on budget or create cost savings as applicable.
• Ensures contractual, governmental, and payor requirements, as well as Merakey policies, procedures and best practices, are fully adhered to.
• Identifies opportunities for growth, development, and improvement within programs and region, with other service lines to enhance the coordination of service delivery.
• Maintains productive working relationships and communication with external and internal stakeholders, including clinical and non-clinical staff, consumers and consumers' families, other programs, outside agencies, and community/region at large.
• Acts as liaison to the community, including maintaining ongoing rapport with the consumer, family members, and other interested parties.
• Ensures that the program has implemented and follows through on all quality, compliance, safety, and privacy policies, actions, and improvement plans.
• Collects and interprets statistical information to monitor program trends and performance.
• Participates in the marketing, development and expansion of programs (e.g., developing programs and proposals to expand services).
• Directly supports fundraising and marketing events.
• People Management/Leadership
• Directly oversees directors, managers, and supervisors in programs under their purview.
• Oversees recruitment and new hire onboarding processes, including interviewing and recommending prospective candidates.
• Provides ongoing guidance, mentoring, feedback and motivation to staff to ensure competent performance while adhering to program and Merakey policies and procedures.
• Recommends, documents and/or makes decisions in personnel-related matters, including performance review, disciplinary actions, terminations, and adherence to company policies and procedures.
• Develops, ensures, and models collaborative work environment in support of Merakey's Core Values.
• Creates a culture that fully engages employees and empowers them to suggest and make decisions for continuing improvement.
• May be accountable for fact-finding and dealing with grievances for violations such as attendance and performance.
• All other duties as assigned as it relates to the position

Earn $90,000 / annually.

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!

• DailyPay
• Work/Life Balance
• Flexible Schedules
• Cell Phone Discount Plans
• Employee Referral Bonuses
• Tuition Reimbursement
• Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!