Senior Release Analyst

Remote, California

Employer: INTELLISWIFT INC
Industry: Customer Job
Salary: Competitive
Job type: Full-Time
Job ID: 24-03393 Remote Senior Release Analyst for a long-term contract position.

Work within the constructs of the ITIL Framework to help Information Technology teams exceed service levels by means of process execution and governance

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Develop , analyze , and manage Application deployment and infrastructure maintenance plans .
  • Identify dependencies, mitigate risks and scheduling conflicts.
  • Supervise progress to implementation plan and design a backout strategy .
  • Work cross-functionally to help facilitate applications and infrastructure changes to pre and production environments using deployment automation tools .
  • Secure applications checkout resources and facilitate checkouts in controlled environments.
  • Monitor police environment changes and ensure stability and quality.
  • Ensure Compliance with Enterprise Change Management Guidelines, provide guidance to IT Delivery Teams in establishing discipline around Build Delivery and Release process.
  • Plan, communicate and coordinate database refresh activities for controlled environments
  • Create and or maintain process documentation workflows , knowledge articles and self-service guidance for applicable IT Services Collect and document business requirements for policy and process improvement, including automation efforts
  • Facilitate process workflow modeling to collaborate on process and policy improvements, automation capabilities and clearly defined end-to-end use cases
  • Conduct maturity assessments against the policy process activities to highlight areas of improvement or concerns
  • Define, update, deploy and manage standards for multiple processes , to include identification of interdependencies between defined processes desired
  • Establish and support controls and procedures to review, assess and prioritize these requirements for incorporation into tool and process designs.
  • Extract reports and provide a high-level analysis of d ata for review in alignment with supporting ITSM-defined metrics
  • Review information and trends to ensure the output of processes is achieving the desired results and the corresponding services are meeting agreed upon service levels.
  • Provide key management reportin g of and metrics as they pertain to defined goals and objects and their critical success factors.
  • Identify and assess issues and risks and bring inconsistencies and problems to the attention of management
  • Maintain a complete understanding of and adheres to all IT policies and processes
  • Organize Advisory Review Board and Council meetings , record meeting decisions, report out on meeting minutes and action items; follow through to completion of action items.
  • Manage the communication plans within respective management functions
  • Maintain an up-to-date Master Calendar for respective management functions

EDUCATION, EXPERIENCE & TRAINING REQUIRED
  • 5-10 years of experience either managing or supporting applications platforms services deployments , infrastructure upgrades and security patching .
  • Expertise in Jira , Jenkins , Git , and deployment automation tools ( Chef , Rundeck , and CloudBees Pipeline )
  • Bachelor's degree required
  • Solid understanding of project management methodologies including the ability to identify and resolve issues , manage risks , develop detailed work plans and specifications, and run team meetings
  • Familiarity with software development life cycle ( SDLC ), both traditional and agile

COMMUNICATION & INTERPERSONAL SKILLS
  • Strategic thinking an understanding of strategic business objectives and the ability to develop a vision and strategy for ISTM (Information Systems and Technology Management) and related processes and execute it effectively, in order to drive results toward those objectives
  • Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
  • Management of both Technology and business stakeholders
  • Strategic relationship management including working with both Infrastructure and Development Teams
  • Effective leadership and an ability to drive change
  • Ability to clearly present written information and findings and subsequent remediation plans to all levels of management, in and outside of Technology
Created: 2024-06-14
Reference: L9zT5XkSywgg
Country: United States
State: California
City: Remote

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