Senior Suites Manager - Raymond James Stadium
Tallahassee, Florida
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
RAYMOND JAMES STADIUM Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.
THE ROLE Under direction of the Director of Premium , this individual will be responsible for effectively and profitably managing the overall operations of the Premium Suite Operation.
ESSENTIAL FUNCTIONS
WORKING CONDITIONS Location: On site The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. #LI-DB1
LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
RAYMOND JAMES STADIUM Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.
THE ROLE Under direction of the Director of Premium , this individual will be responsible for effectively and profitably managing the overall operations of the Premium Suite Operation.
ESSENTIAL FUNCTIONS
- Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective team members.
- Develop and maintain premium menus to adapt to the ever-changing market including delivery, presentation, and standards.
- Work directly with team specific Front Office, Ownership, Visiting Teams and League Executives.
- Build and maintain strong relationships with multi-year premium Suite holders as well as Individual Game Rentals.
- Has excellent brand-specific culinary, wine, and beverage knowledge
- Ensures required department reports are completed and information is compiled at month-end closing.
- Provides operational planning to ensure appropriate products are ordered to service all suites
- Coordinate menus, develop wine lists, handle guest relations and monitor adherence to quality assurance standards.
- Conducting meetings to update staff on daily goals & objectives.
- Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
- Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
- Knows all financial areas and statements
- Manages team to build top-line sales
- Achieves assigned delegated budget goals
- Meets daily sales and cost goals
- Assist the Premium Services Manager with the preparation of the annual fiscal budget and business plan for the upcoming season.
- Oversee departmental midyear and end of the year reports
- Ensure that all equipment is in proper operational condition and is cleaned on a regular basis.
- Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards.
- Perform other related duties, tasks and responsibilities as required.
- The ideal candidate will have a Bachelor's degree with a minimum of 3-5 years of management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue.
- Must have strong and confident communication and skills including, excellent written and verbal communication and the ability to multi-task and prioritize in a deadline-oriented environment.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Customer service oriented with the ability to interact with all levels of management
- Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays.
- Must be able to work in a team environment.
- Knowledge of accounting policy and procedures and POS Systems is required.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
WORKING CONDITIONS Location: On site The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. #LI-DB1
Created: 2024-07-03
Reference: 2085439
Country: United States
State: Florida
City: Tallahassee
ZIP: 32311
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
Similar jobs:
-
Complex Sales Manager - Embassy Suites by Hilton - Int'l Drive and DoubleTree Suites by Hilton, Disney Springs
Doubletree by Hilton in Lake Buena Vista, Florida -
Complex Senior Sales Manager -DoubleTree Suites by Hilton Orlando, Disney Springs and Embassy Suites by Hilton Orlando, International Drive
Hilton Worldwide Holdings Inc in Lake Buena Vista, Florida -
Complex Senior Sales Manager - Hilton and Embassy Suites Tampa Downtown
Hilton Hotels & Resorts in Tampa, Florida -
General Manager - Spring Hill Suites - Navarre, Florida
Concord Hospitality in Navarre, Florida💸 $112872.04 per year -
Premium Suites Manager, EverBank Stadium
Delaware North in Jacksonville, Florida💸 $46100 - $62200 per year -
Premium Suites Manager, EverBank Stadium
Delaware North in Jacksonville, Florida💸 $46100 - $62200 per year -
Food & Beverage Catering and Suites Manager | Donald L Tucker Civic Center (Florida State U)
AEG in Tallahassee, Florida💸 $55000 - $59000. per year