Summary

The Senate Sergeant at Arms is seeking a Senior Technology Contract Analyst. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Oversees IT support vendor staff in the day-to-day operations under contract, reviews installation work tickets for
contractual compliance. Functions as Contracting Officer's Representative; participates in vendor negotiations; reviews contractor invoices and certifies acceptance. Serves as a communication liaison between the contractor and the Sergeant at Arms, facilitating direct meetings between parties. Monitors customer satisfaction results and works with IT support vendor management on corrective actions. Communicates and presents information to stakeholders about all contract-related matters. Coordinates and conducts problem resolution with internal and external technical contacts to troubleshoot processes, equipment, and software where multiple parties are involved. Provides advanced escalation of issues, coordinates resolution of issues among Senate offices and multiple Sergeant at Arms departments. Provides direction, sets priorities, assists with problem resolution, reviews, and evaluates work of the IT support vendor team. Develops standard guidelines and specifications to ensure service level compliance. Leads product evaluations, technical studies and task forces; directs pilot testing programs; analyzes new technology for impact on the Senate environment; tests, and coordinates testing, of new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment; recommends strategic direction for the Senate.

Requirements

Conditions of Employment

• For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.

Qualifications

Required Work Experience

• 10 years of relevant work experience.

Required Special Skills/ Knowledge

• COR certification is required by the organization or a minimum of 10 years of experience managing large govt IT contracts.
• Lead/mentoring team on complex technical, contractual issues.
• Handles escalations; provides consultation and expert-level technical guidance to Supervisors, CSS Coordination, and SAA staff in managing CSS vendor software development and implementation.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant's proficiency in key areas relevant to the role.

Desired Qualifications

• Knowledge of Contracting Officer's Representative (COR) responsibilities.
• Experience with customer support, service level agreements and surveys.
• Knowledge of database backup and recovery procedures.
• Understanding of relational databases.
• Knowledge or understanding of, or the ability to learn, the legislative process and how Congressional offices function.
• Knowledge of information technology as it relates to office productivity.
• The successful applicant must be able to work both independently and as an effective team member. The position requires solid analytical and technical skills, the ability to learn new technologies quickly and the capability to manage multiple tasks and projects. Effective verbal and written communications are essential.

Working Conditions

• Sedentary. Occasional walking and sitting for extended periods of time.

Security Clearance

• This position requires that the applicant obtain and maintain a Secret Clearance U.S. Government security clearance.
• Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.

Continuous Learning & Development

We prioritize the growth and development of our team members, offering access to training and certification opportunities.

Education

Bachelor's degree in information technology, Business Administration, Contracts Management, or an equivalent combination of education and work experience.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email employment@saa.senate.gov with "Applicant Accommodation" in the subject line.

No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  You may be required to serve a probationary period. Subject to background/security investigation.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
  
  Agency contact information
  
  Email
  
  employment@saa.senate.gov
  
  Address
  
  U.S. Senate Sergeant at Arms
  
  SH-142 Hart Senate Office Building
  
  Washington, DC, Washington, DC 20001
  
  Next steps
  
  Qualified candidates will be contacted directly.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

You may be required to serve a probationary period. Subject to background/security investigation.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Agency contact information

Email

employment@saa.senate.gov

Address

U.S. Senate Sergeant at Arms

SH-142 Hart Senate Office Building

Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request