Senior Travel Clerk NF-03

Summary

This position is located at Victory Travel Center. Click here for hours of operation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

• Assists patrons by ensuring information is available concerning local off-post leisure activities, selling tickets, making reservations and arranging for special accommodations required for bus tours, sporting events, theaters and special events.
• Provides full assistance to individuals planning travel itineraries not including commercial transportation.
• Maintains brochures, price listings and related information for customer use.
• Receives payment, issues receipts and documents all business transactions.
• Performs related administrative support duties

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Males born after 12-31-59 must be registered or exempt from Selective Service, see www.sss.gov.
• Position, duty hours, location and/or activity are subject to change based on mission requirements.

Qualifications

1. Progressively responsible work experience in a travel/ticketing Program.
2. Preferred experience is that which includes total program responsibility.
3. Knowledge of computer software programs used.

Highly Preferred:

1. Possess 3 years of Sabre GDS (Global Distribution System) experience or prior airline GDS ticketing experience.
2. Possess knowledge of airline rules and regulations and airline ticketing agreements.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

• The Area of Consideration for this vacancy announcement is 50 miles or less to Columbia, SC (Fort Jackson). (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:

• If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 2:30 PM by 10/11/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.

PCS Costs

• Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials

• This is a pay-banded position.
• Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
• Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.

Please check out our Applicant Information Kit:

• It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ).

Other:

• Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
• Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
• Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.

• Benefits
  
  Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

• NAF Preference - Involuntarily Separated From the Military
• NAF Preference - Spouse Employment Preference (SEP)
• NAF Priority Consideration - Business Based Action
• NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
• NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
• NAF Priority Consideration - Outside Applicant Veteran (OAV)
• NAF Priority Consideration - Parent of a Veteran (OAV)
• NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

• Benefits
  
  Review our benefits
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following documents must be submitted with your application:
  
  
  • Resume
  
  
  The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  
  
  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • DA Form 3434
  • Marriage Certificate (if name is NOT on PCS orders)
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript
• How to Apply
  
  You may submit your application package using one of the two methods identified below:
  
  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (12568311) . Announcement closes at 11:59 PM Eastern Time on 10/11/2024 to receive consideration.
  
  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12568311.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  
  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
  
  Agency contact information
  
  Angela Pinder
  
  Phone
  
  (571) 588-4111
  
  Email
  
  angela.c.pinder.naf@army.mil
  
  Address
  
  DU-NAF-W6CCAA US ARMY GARRISON FT JACKSON
  
  DO NOT MAIL
  
  Fort Jackson, SC 29207
  
  US
  
  Next steps
  
  Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents must be submitted with your application:

• Resume

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• DA Form 3434
• Marriage Certificate (if name is NOT on PCS orders)
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (12568311) . Announcement closes at 11:59 PM Eastern Time on 10/11/2024 to receive consideration.

• Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12568311.
• Complete the online application, verify the required documentation is included with your application package, and submit the application.
• You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
• It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
• Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Angela Pinder

Phone

(571) 588-4111

Email

angela.c.pinder.naf@army.mil

Address

DU-NAF-W6CCAA US ARMY GARRISON FT JACKSON

DO NOT MAIL

Fort Jackson, SC 29207

US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request