Title: Server Administrator

State Role Title: Info Technology Specialist II

Hiring Range: Up to $70,800

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location:Central Office

Agency Website:www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services' (DBHDS) Production Supports Division is seeking a qualified and motivated individual to serve as the Server Administrator. This position serves as a member of the DBHDS Production Server Support team and helps to facilitate resolution of operational issues for infrastructure and associated application systems. This position provides administrative and technical support by responding to help desk tickets and/or supervisor direction for Server break/fix, software troubleshooting, and software installation assistance. This position also provides technical services for Web/application/system interface and design, along with application deployment, as well as end-user support, system administration, and problem resolution in multiple areas that are specific to DBHDS.

Minimum Qualifications

• Mid-level technical skills and knowledge of information technology to include infrastructure and applications.
• Experience with issue resolution, inventory management, ticket management, vendor management.
• Experience with Administration of Windows enterprise systems including Domain Controllers, antivirus, and databases.
• Experience installing, configuring, and supporting current versions of Microsoft Server 2012, 2016, 2019 and current Microsoft products.
• Experience supporting Active Directory, DNS, DHCP and RADIUS/RRAS.
• Experience in business analysis role in an IT environment, with the ability to update documentation and diagrams to capture the environment accurately and effectively.
• Experience in MS Office tools such as MS Word, Excel, Visio, and Project, with the ability to prepare technical documentation using these and other tools.
• Experience with routers, firewalls, switches, VPN, LAN/WAN, wireless LAN technologies.
• Knowledge in infrastructure hardware, hardware management, and testing tools.
• Ability to design and install end-user network systems, including hardware selection, software selection, and integration.
• Knowledge and understanding of network security, and the systems that support network monitoring and management.
• Ability to perform as project manager of network infrastructure and design projects.
• Ability to work independently with minimal supervision and under specific deadlines.
• Ability to lead, problem solve, and deal confidently with technical matters.
• Effective verbal and written internal and external communication.
• Experience working with suppliers with demonstrated benefits to the business through strong relationship management.

Additional Considerations

• Experience as a technical lead.
• Experience with digital certificates.
• Industry certifications such as Network +, Security +, AWS certificates, etc.
• Experience with VITA/IronBow/DBHDS policy and procedures as related to IT.

DBHDS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, political affiliation, disability, genetic information, age, retaliation, parental status, pregnancy, military service/status, or other non-merit factor. We commit to a diverse and inclusive workforce that is reflective of the Commonwealth of Virginia.

In addition, the Commonwealth of Virginia/DBHDS offers excellent health and life insurance benefits, access to Short-Term (STD) and Long-Term (LTD) Disability benefits, twelve (12) paid holidays and other leave benefits, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

This position is eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration, interested applicants must apply by completing the online application. A resume may also be included with your submission. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. This position is open until filled; however, applications/resumes will begin to be reviewed within seven (7) business days of the date of this posting. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: Shruti Tawar

Phone: N/A

Email: shruti.tawar@dbhds.virginia.gov - Inquiries Only/No Submissions to include resumes.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.