One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in El Paso, Tx. The service delivery rep will be responsible for being the first point of contact for any customers that may have questions, comments or concerns. The main responsibilities will be answering inbound calls, making outbound calls, addressing issues in regard to payroll, payments, etc, and working collaboratively with clients and other team members throughout the organization. The candidate should be adaptable, have a good attitude, and be able to work in a fast-paced environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 1-2 years of customer service experience
- Call Center experience
- Previous experience in busy environment
- Fast learner

Nice to Have Skills & Experience
- Banking Industry
- Excel Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.