Service Desk Fulfillment Specialist

Insight Global is looking for a Technology Service Desk Fulfillment Specialist to sit on-site in Moon, PA 5 days a week for one of our local Pittsburgh Clients. This person will be responsible for internal technical support, assessing business needs, planning and executing technology deployments, and providing on-going support and maintenance. They are required to help with break/fix repairs, ticket resolution, and equipment receipt inventory for all internal employees.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Experience in an IT Support Role - help desk, phone support, refresh support, service desk, etc.
Experience setting up, building, configuring, refreshing, reimaging and deploying computers
Customer Service
Coachable

Nice to Have Skills & Experience

Engineering software technology experience or familiarity (AutoCAD, Bentley (Infrastructure Engineering Software), Computer Applications, Windows Autopilot, Intune, SCCM
Ticketing Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.