Service Desk Manager
Washington, District of Columbia
Employer: SAIC
Industry: Information Technology
Salary: $120001 - $160000. per year
Job type: Full-Time
Description
SAIC is seeking a Service Desk Managerto join in our team's effort to win a new Department of Veteran Affairs' program. This role is contingent on award of program to SAIC.
Service Desk Manager with a minimum of 15 years of experience in Technical, Project and Operation Management of service desk operations and Asset Management. Experience managing a team responsible for addressing tickets in ServiceNow is preferred.
Qualifications
Certification required prior to onboarding:
Candidates must be eligible to obtain and maintain a Public Trust Clearance based on Department of Veteran Affairs regulations.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
SAIC is seeking a Service Desk Managerto join in our team's effort to win a new Department of Veteran Affairs' program. This role is contingent on award of program to SAIC.
Service Desk Manager with a minimum of 15 years of experience in Technical, Project and Operation Management of service desk operations and Asset Management. Experience managing a team responsible for addressing tickets in ServiceNow is preferred.
Qualifications
Certification required prior to onboarding:
- PMP, Agile
- ITIL 4+ Foundation Certification
Candidates must be eligible to obtain and maintain a Public Trust Clearance based on Department of Veteran Affairs regulations.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Created: 2024-09-29
Reference: 2412589
Country: United States
State: District of Columbia
City: Washington
ZIP: 20010
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