Insight Global is seeking 2 Service Desk Specialists to join our client's team! Golden Entertainment is looking for individuals who are eager to learn and grow within the IT field. These Specialists would work either a swing shift or graveyard shift onsite at The Stratosphere Casino. They would be intaking calls related to things such as password resets, setting up applications like Outlook, and reporting other IT issues. This is a great opportunity to work with a premier gaming and hospitality company!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
• 1 year of IT related experience (password resets, account creation, etc.)
• 1 year of customer service experience
• Experience working within Microsoft Office Suite (Outlook, Word, Excel)
• Experience working within a ticketing system
• Ability to obtain a Nevada Gaming License

Nice to Have Skills & Experience

Enterprise level experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.