Service Representative - Insurance Carrier Support Specialist
Rochester, New York
Employer: Paychex Inc.
Industry: Customer Service and Support
Salary: $15.82 - $22.60 per hour
Job type: Full-Time
Overview
The Carrier Support Specialist is responsible for maintaining data integrity between our internal systems and health insurance carrier systems, making backend technical site updates, and partnering with the other departments to ensure client information is correct. This includes application reconfiguration of employee benefit plans, rates, and business rules as well as the review of carrier specifications.
Responsibilities
Qualifications
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $15.82- $22.60/hr Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Responsibilities
Qualifications
The Carrier Support Specialist is responsible for maintaining data integrity between our internal systems and health insurance carrier systems, making backend technical site updates, and partnering with the other departments to ensure client information is correct. This includes application reconfiguration of employee benefit plans, rates, and business rules as well as the review of carrier specifications.
Responsibilities
- Manages Carrier Support email box (reviews/distributes/coordinates all Carrier Support communications) to ensure timely resolution of all outstanding requirements.
- Reviews, researches and resolves carrier discrepancy reports and issues to maintain integrity of BeneTrac database and accuracy of client files.
- Maintains Carrier contact information including websites / password sheets for efficient processing of discrepancies and other requirements.
- Acts as main contact for new carriers to create processes for discrepancy reporting.
- Trains new Benefit Specialists on how to review and respond to carrier discrepancy reports for cross-training purposes.
- Consistently strives to improve efficiency of carrier reports and Carrier Support communications for the overall benefit of the Operations department.
Qualifications
- Bachelor's Degree - Preferred
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $15.82- $22.60/hr Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Responsibilities
- Manages Carrier Support email box (reviews/distributes/coordinates all Carrier Support communications) to ensure timely resolution of all outstanding requirements.
- Reviews, researches and resolves carrier discrepancy reports and issues to maintain integrity of BeneTrac database and accuracy of client files.
- Maintains Carrier contact information including websites / password sheets for efficient processing of discrepancies and other requirements.
- Acts as main contact for new carriers to create processes for discrepancy reporting.
- Trains new Benefit Specialists on how to review and respond to carrier discrepancy reports for cross-training purposes.
- Consistently strives to improve efficiency of carrier reports and Carrier Support communications for the overall benefit of the Operations department.
Qualifications
- Bachelor's Degree - Preferred
Created: 2024-09-06
Reference: 29711
Country: United States
State: New York
City: Rochester
ZIP: 14608
Similar jobs:
-
Customer Service Representative
1100-Applied Industrial Technologies in Albany, New York -
Customer Service/Inside Sales Representative
1100-Applied Industrial Technologies in Big Flats, New York💸 $18 - $20 per hour -
Customer Service Representative
StaffMyAgency LLC in LATHAM, New York -
Licensed Customer Service Representative
StaffMyAgency LLC in Ellenville, New York -
Customer Service Representative/Hybrid - FlexStaff
Northwell Health in Melville, New York💸 $20 - $20 per hour -
Oil Sales and Service Representative
Transforce in Farmingdale, New York💸 $1100 per week -
Hospice On-Call Customer Service Representative
MJHS in Bronx, New York💸 $38545.53 per year -
Access Service Representative
Northwell Health in New York, New York💸 $25.76 - $28.28 per hour -
Customer Service Representative
IDEX Corporation in Rochester, New York💸 $35600.00 per year -
Service Representative - Insurance Services, P&C
Paychex Inc. in Rochester, New York💸 $17.00 - $24.14 per hour -
Service Representative - Time and Attendance
Paychex Inc. in West Henrietta, New York -
GUEST SERVICE REPRESENTATIVE II - PART TIME - RECRUITMENT BONUS $850
Navy Exchange Service Command in Staten Island, New York -
Customer Service Representative
Safran in Lancaster, New York💸 $55000 - $62000 per year -
Patient Service Representative - University Internist East
Upstate University Hospital in Syracuse, New York💸 $16.00 - $25.88 per hour -
Service Representative - Field Ops
NLB Services in East Elmhurst, New York -
Access Service Representative(PT)-Every Weekend
Northwell Health in New York, New York💸 $25.76 - $28.28 per hour -
Licensed Insurance Customer Service Representative
StaffMyAgency LLC in Suffern, New York -
Access Service Representative
Northwell Health in Lake Success, New York💸 $25.73 - $28.28 per hour -
Service Representative - Insurance Services, H&B
Paychex Inc. in Rochester, New York💸 $15.82 - $22.60 per hour -
Customer Service Representative Associate- Middletown, NY
UnitedHealth Group in Middletown, New York💸 $16.00 - $23.94 per hour