Service Sales Specialist

Our Opening and Your Responsibilities

As our Service Telesales Specialist, you will be responsible for selling service contracts via outbound call and email campaigns as well as nurturing incoming leads for contract inquiries that are generated by other teams. You will execute targeted and planned marketing campaigns, prospecting, and nurturing new contract leads by utilizing the telephone, email, internet, and other availability technologies. This role will provide straightforward consultation, support, and solutions to existing customer contracts based on their changing business needs. Additional responsibilities will include:

• Effectively nurturing leads; building relationships by conducting onboarding, information dialog that helps qualified prospects who are not yet sales ready.
• Moving each lead to the next step in the sales cycle at the appropriate time and ultimately closing the sale for a new service contract.
• Accurately and quickly promoting and quoting service solutions to all applicable accounts if not assigned to a field sales representative.
• Working in coordination with field sales representatives as well as any service support team within the organization to obtain problem resolution and resolve customer issues.
• Actively learning and maintaining knowledge of existing and new technical product details.

What You Need to Succeed

• Bachelor's degree in business, marketing, finance, or related field preferred.
• 2-3 years of customer service, sales, and marketing experience preferred.
• Strong desire to learn technical information.
• Ability to work a hybrid schedule- 3 days in office, 2 days from home.
• Ability to occasionally travel to other Mettler Toledo sites for training.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in precision instrumentation
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across the Mettler Toledo
• Global recognition for the quality of our products and services

About Mettler Toledo

Process Analytics (www.mt.com/pro) is a leading supplier to end-users and system integrators for liquid analytical measurement solutions to control production processes. We employ an elite team of individuals with the goal of satisfying every customer, every time. Our culture is innovative, fast-paced, and customer-focused.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #
17224

Preferred Location
Massachusetts

Billerica

Job Type
Full-time

Legal Entity
Mettler-Toledo Process Analytics, Inc. [Massachusetts]

900 Middlesex Turnpike Billerica, MA 01821 United States

+1 (781) 301-8600