Service & Solutions Account Representative

Job Description

Make your mark at the world’s largest HVAC company

Daikin Applied is seeking a Service & Solutions Account Representative in our New York City service office! . This role serves as a technical sales expert who works on developing and maintaining customer relationships, sells preventative maintenance contracts, and provides recommendations for service and repair work for HVAC systems. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Hybrid, New York City.

What you will do:

• Work in an assigned territory, partner closely with Independent Manufacturers Representatives, District Office and Service Center Managers, sales colleagues, the parts team, and our technicians
• Meet sales goals through the development of existing customers and prospecting new business
• Compile lists of prospective customers for use as sales leads, based on information from Daikin installed equipment database, industry sources, business directories, vertical market information, or any other lead generation source.
• Travel throughout assigned territory to call on regular and prospective customers to solicit orders, build customer relationships, and follow up on customer concerns.
• Prepare cost estimates and price quotations on new work and coordinates the preparation of cost estimates on project continuations. Verifies and quotes prices, credit terms, and prepares sales contracts for orders obtained.
• Perform tests and conduct surveys on competitive products in order to determine the need for product alterations or the development of new products.
• Prepare reports of pipeline, sales activity and business plans.
• Identify and implement tools and resources to assist in sales efforts (e.g. energy rebates, estimated payoffs, ROI).

What’s in it for you:

• We’re a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential.
• Our goal is to “Perfect the Air We Share”. We do this through cutting edge innovation & sustainability efforts while meeting the HVAC needs of thousands of customers - expanding over 160 countries!
• Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It’s through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging.

Minimum Qualifications:

• High school diploma plus HVAC certification and 5 years HVAC field service experience OR Bachelor’s Degree
• 1+ years of related sales experience in the HVAC Industry
• Ability to travel assigned territory daily
• Valid Driver's License and acceptable Motor Vehicle Record
• Working knowledge of the Microsoft Office suite
• Strong organization skills
• Strong written and verbal communications skills

Preferred Qualifications:

• 4 year Bachelor’s Degree in engineering, business, communications or related field
• HVAC industry experience
• Experience with Salesforce or any other sales tracking software

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements

• Multiple Medical insurance plan options + Dental and Vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
• 40 hours paid sick time
• Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $72,000 - 90,000 in New York. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.

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