ServiceNow CSM Lead - Principal Service Management Consultant

The ServiceNow CSM Lead participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based on Now platform. They are involved in design and architecture of complex systems that are design around and in conjunction with ServiceNow. Specifically for this role, the CSM ServiceNow Lead is a critical resource who needs to be able to demonstrate the value of the Now Platform with business (non-IT) stakeholders and be able to translate business outcomes into technical requirements (and vice versa)