ServiceNow Developer - Sales and Order Management for Telecommun

As a ServiceNow Developer, you will develop new service-oriented applications as well as support/maintain existing applications. This SNOW Integration team is responsible for the support, enhancement, and management of the existing ServiceNow platform using a variety of languages and technologies. This particular project is dedicated to implementing the Sales and Order Management for Telecommunications module within ServiceNow, so be prepared to learn new technology and best practices in relation to said module. You will analyze, design, configure, develop, test, debug, and document to further enhance the platform and ensure it is meeting the business's needs, goals, and priorities. You will also be responsible for responding to support incidents with escalation requests in a timely manner to ensure customer satisfaction and tracking issues from production support to achieve long-term resolutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

5+ years' experience of software development, configuration, testing, and implementation of modules in the ServiceNow platform
o Specifically with the following tech stack: JavaScript, Web Services, MYSQL, CSS, Java, JSON, REST, XML, SOAP, XQuery, XSLT, SQL
SOMT Module implementation
Catalog modeling
Jeopardy management
SNOW Workflow experience
Brownfield development experience (developing new software in the presence of existing software)
EXCELLENT communication skills, confidence in the platform to assist in leading development efforts and delegating tasks, comfortable participating and engaging in team calls, urgent, and productive

Nice to Have Skills & Experience

Washington, D.C. version of SNOW
Located in/around Ridgeland, MS or open to relocating to Ridgeland, MS for periodic in-office time with other team members

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.