Job Description

CLOSING DATE: OPEN UNTIL FILLED

ABOUT THE MONTGOMERY COUNTY DEPARTMENT OF TRANSPORTATION (MCDOT) :

MCDOT's mission is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. MCDOT supports its residents, commuters and visitors with transit options and infrastructure that provides seamless transportation services to the public.

ABOUT THE JOB :

MCDOT seeks a Shift Supervisor Transportation Management Center for its Division of Traffic Engineering & Operations . The Department of Transportation (MCDOT) plans and implements activities which prevent and correct problems that contribute to the physical decline of county right-of-way infrastructure; ensures fair and equitable services to residents and traveling public throughout the County; and maintains existing infrastructure to ensure a safe transportation network.

WHAT YOU'LL BE DOING:

MCDOT is responsible for the County's arterial transportation network with over 300 critical miles of roadways. Operating from its Transportation Management Center (TMC), which includes traffic and transit real-time operations, MCDOT monitors and controls 1,000 traffic signal devices, 250 traffic surveillance cameras, and many Intelligent Transportation System (ITS) devices through its Advanced Transportation Management System (ATMS).

The shift supervisor position is a first level supervisor that oversees the daily work of TMC Technicians working various rotating eight-hour shifts. This person will be responsible for the daily operation of the county-wide transportation management program:

• Includes the management of all operational, technical, and administrative aspects of the TMC.

• The TMC is responsible for monitoring, evaluating, tracking, analyzing, and controlling the daily flow of traffic on county roadways to minimize travel times and delays while maximize safety for pedestrian, bicycle, and vehicular traffic by managing the operation of the County's Advanced Transportation Management System (ATMS).

• ATMS consists of standard and automated information and communication, traffic controlling and monitoring technologies with devices that include traffic signals, surveillance cameras and on-site observation.

• The staff is also responsible for monitoring the condition of the traffic signals in the county and detecting malfunctions and dispatching signal technicians who are located at the Technical Center in Rockville. They also provide real-time public information concerning traffic conditions on county roadways.

Work is performed under general supervision of the Section Chief. The shift supervisor works independently with full technical responsibility for daily operational strategies and decisions, resolving problems, coordinating work with others and interpreting policy within the parameters of established goals and principles. The employee regularly encounters unusual and non-standard situations (i.e., travel delays, traffic incidents) which require the application of ingenuity and independent judgment to modify and adapt standard technical procedures and practices.

The shift supervisor will serve as communication liaison for DOT (for special events, weather events, and incidents) and the liaison with the police, fire & rescue, emergency management and other regional agencies. This person will coordinate and interact with the County's transit system co-located in the TMC.

Work environment involves occasional work outside when conducting field investigations and occasional risks when working within close proximity to operating equipment, moving highway traffic or incident scenes.

WHO WE ARE SEEKING :

The ideal candidate is a person who is:

• Detail-oriented problem-solver.

• Can create innovative solutions.

• Good organizational skills are essential to tracking and managing projects.

• Good interpersonal and communication skills are a significant advantage to a person in this position.

• Computer skills, especially with Microsoft Office applications

• Good customer service skills to help resolve residents' concerns.

The selected candidate must have the ability to work independently and as part of a team or in group settings to meet established goals. Speaking clearly and distinctively with a diverse population and over a two-way radio is essential.

ADDITIONAL INFORMATION :

The position requires work schedule flexibility and may require occasional after-hours and overtime work. The incumbent must be accessible after hours if immediate system support is needed. This job requires the employee to travel to various job sites on a regular basis.

This position REQUIRES the possession of a valid Class "C" (or equivalent) driver's license and the ability to drive a county vehicle to visit sites for fieldwork such as investigations and surveillance, and construction projects.

The individual selected for this position will be considered an Essential Employee and overtime work will be required. Essential employees must report to work during a period of general emergency or liberal leave .

This position will be assigned to work at the Public Safety Communication Center (PSCC) and will require a criminal record check/background investigation.

To ensure a positive workplace and to comply with federal, state and County laws, the incumbent is responsible for completing mandatory trainings within the first three to six months or within the specified timeframe.

For information about Montgomery County Government's comprehensive benefits package, please visit the MCG Total Rewards webpage and check out our competitive benefits!

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Experience : Seven (7) years' experience in the field of transportation performing work related to technical engineering, three (3) years of which must have been in the areas of traffic signal design, construction, and maintenance of operations.

Education : Possession of an Associate of Arts Degree from an accredited college or university in an applicable technical field (i.e., engineering, computer information systems).

Equivalency : An equivalent combination of education and experience may be substituted.

License : Possession of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.

Preferred Criteria

There are NO Preferred Criteria Assessments . All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated "Qualified", placed on the eligible list, and may be considered for an interview. Employees meeting minimum qualifications of the same grade or higher will be placed on the Eligible List as a "Transfer" candidate and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following. Please address this information in a separate section of the resume.

• Demonstrated experience in the field of transportation performing work related to technical engineering, traffic signal design, construction, maintenance, or operations, reading and interpreting engineering plans and specifications.

• Demonstrated experience performing field work such as investigations and surveillance.

• Demonstrated experience in incident, weather, and special event management.

• Demonstrated experience with ATMS/ITS systems.

• Demonstrated experience in leading or supervising individuals or teams.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills and abilities indicated in your resume .

Minimum Salary 69222

Maximum Salary 110588

Currency USD