Who We Are

Today's results-oriented business environment is more than that - it's a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us. The Digital Enterprise Solutions team is changing the way we run Cisco's operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reinvent the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! Be part of IT Cloud Strategy efforts passionate about modernization and re-engineering of on-prem file storage, block storage and backup infrastructure with Distributed Storage, including distributed block storage, object storage, file storage and SAN Storage.

Who You'll Work With

You'll be part of Storage SRE team passionate about automating and modernizing Cisco Storage Infrastructure (NetApp, EMC, Ceph, SolidFire) as part of IT transformation to cloud strategy. This team is comprised of Architects, Design Engineers, SME's and software developers organized in agile teams with daily or weekly scrum meetings using JIRA as a tool to track all activities with scrum or Kanban approach.

Who You Are

You are an articulate communicator with effective verbal and written skills, capable of engaging successfully with team members and stakeholders alike. Your strong analytical and problem-solving abilities set you apart, enabling you to offer creative alternatives, conduct in-depth root cause analyses, and present thoughtful proposals. With a customer solutions mindset, you bring a blend of strong interpersonal skills and leadership qualities to the table, always ready to guide and inspire those around you. As a Site Reliability Engineer, you have demonstrated leadership by spearheading projects that achieved significant infrastructure enhancements. Your extensive experience in cloud planning, migration, and implementation with platforms like AWS, GCP, and Azure is a testament to your expertise. In addition, you possess a robust background in DevOps practices as well as a deep understanding of object storage and archival solutions. You are a forward-thinking leader who has consistently delivered large-scale infrastructure improvements and is poised to bring your comprehensive skill set to our team.

What You'll Do

As a Site Reliability Engineer, you will play a crucial role in managing and optimizing SRE operations for an array of storage solutions including distributed block storage, object storage, file storage, and SAN Storage. You will focus on automating processes, leveraging a DevOps and SRE mindset to foster user self-service capabilities and system self-recovery features, and will actively participate in agile infrastructure software development meetings. You have a solid understanding of Linux operations and expertise in storage systems running on both virtual and physical infrastructures. You are a subject matter expert for the implementation of continuous integration and continuous delivery (CI/CD) pipelines for storage infrastructure as code. You will manage revision control and automate testing, provisioning, and deprovisioning workflows within the storage domain, ensuring smooth operations across both public and private cloud platforms. You have the ability to handle complex provisioning tasks, advanced maintenance, data replication, disaster recovery, data migration, and the creation of comprehensive documentation for Storage and Backup environments.

You will interact with storage vendors to configure and fine-tune storage systems, troubleshoot issues, and determine the root cause to prevent future problems. In terms of Capacity Management, you will automate the monitoring and reporting of storage usage and trends, facilitating accurate capacity planning. You will take part in ongoing projects and evaluate new technologies related to storage solutions and migrations, code upgrades, and data protection and management activities. You will be responsible for establishing guidelines and best practices for storage standards on public cloud platforms, including AWS, Azure, and GCP Storage services such as S3, EBS, FSx, EFS, and other related offerings, ensuring a secure, efficient, and scalable storage infrastructure.

Minimum Qualifications:

• 5+ years of experience supporting enterprise storage
• Experience implementing, optimizing, and managing global enterprise scale storage, including Enterprise Scale SAN and NAS and Software Defined storage. Enterprise Backup solutions and Replication technologies, software defined storage and Public Cloud platform and protocols.
• Experience with cloud and on-prem enterprise storage environments such as EMC VMAX/PowerMax, Data domain, SRDF, SnapMirror, NetApp, Veritas Netbackup, VMware, EC2, EBS, FSx or S3, S3 Glacier or S3 Glacier Deep Archive
• Experience with cloud-based software development tools and methodologies such as Git, CI/CD, CodeDeploy, CodePipeline, Jenkins, Build Automation and Testing
• Experience in programming languages such as, Python, PowerShell, Ruby, GoLang or Bash
• Experience with infrastructure and configuration management tools such as, RedHat, CentOS/Windows, VMware, Puppet or Ansible

Preferred Qualifications:

• Bachelors Degree in STEM

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.