Job Description:  

Looking for a forward-thinking, energetic Site Reliability Engineering Manager to join our team. PDL serves the ecommerce needs of leading and growing grocery retailers with millions of shoppers located throughout the East Coast and Midwest. PDL strives to enable our retailers to be number one in all markets they operate in by:

Leading IT staff, vendors and third-party providers to make our retailers more competitive by using enabling IT technology

Delivering innovative and simple to use business processes and systems

Achieving excellence in the end user (shopper) experience

 

As a PDL SRE Manager, you will be part of a team of IT professionals ultimately responsible for system reliability, developer efficiency and reducing time to market by striving to achieve stability goals and reducing technical debt of the services your SRE team supports. The ideal candidate will be an experienced Site Reliability Engineering Manager or SRE experienced with leading software development projects. The candidate thrives in a fast-paced environment, is a self-starter, and a creative problem solver. The SRE Manager will be familiar with Agile development processes, have strong process proficiency, skill, and is willing to roll up their sleeves to dig in on any project or problem. The candidate will have relentlessly high standards for themselves and everyone they work with and will be constantly looking for ways to improve reliable, scalable, and performant solutions while relentlessly removing toil from our environment.

 

What you will do as a PDL SRE Manager; you will lead a team of SREs who are working on anything and everything that could impact reliability, scalability, and performance of solutions deployed in our on-prem or cloud environment. You will provide technical, process and business leadership to your team(s). You will work is a matrix environment using your management and technical skills to get things done while supporting others in the organization who ask the same from you! You will be responsible for managing and leading the best development team and creating a team culture that is constantly setting a higher standard.

 

Recipe for Success - What's “in store” for the role

Working with the Applications, Engineering, Platform, Operations and infrastructure and Cloud teams to ensure we are a premier software delivery organization.

Drive software engineering standard processes into all of our operational spaces by leading from the front and by example.

Passionate about leading a 24/7 engineering organization and enabling automation

Lifelong learner who furthers diversity of thought in their approach to management

Willingness to learn eCommerce and/or fulfillment operations and PDL business processes and interdependencies

Driven to deliver results on time with high quality

 

The Essentials In Your Cart - The required ingredients

10+ years’ experience in eCommerce business systems OR 10+ years Supply Chain, Warehouse Management, Transportation

5+ years SRE or DevOps role

5+ years Scrum Agile methodology

Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable

Able to write clear and consumable documentation

Track record of building and running high-performance teams

Extensive experience leading customer facing systems in a high uptime 24/7 environment

Expertise analyzing complex application, database, network, and OS issues across a distributed large scale customer facing system

System configuration management experience with automation tools such as Puppet, Chef, Ansible, or Salt

Advanced experience with programming and/or scripting languages (Python, Java, bash)

Experience with DevOps tools, processes, and culture

High-level technical understanding (development methodologies, phases, etc)

Proven track record in working collaboratively across functional areas to get results

Interact effectively with representatives from Technology and Business Partners

 

Extra Spices

Ability to work within a fast-paced environment

Effectively communicate to various levels of management

Ability to work within a team centered environment

Additional client information: