Title: Software Developer for Remedy Support
Location: Remote
Duration: Ongoing Contract
Compensation: $9,000-$9400/month
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Responsibilities:

• The Remedy Developer position is a senior-level, critical system support role for managing an ITSM Service Management platform that includes Service request, Incident, Problem, Change, and Service Level Management applications.
• This position is in a 24 x 7x 365 environment working various day and/or evening shifts and provides onsite business support by managing user administration, break/fix mitigation, software patching/upgrades and enhancements to existing workflow as needed to meet critical business objectives.
• Extensive understanding of BMC DevStudio, UDM/DDM and AR Migrator is required. SQL/PLSQL, Javascript, shell scripting, Unix experience is a preferred. Knowledge of the Atrium CMDB architecture, reconciliation and job scheduling is a plus.
• Experience with Remedy Single Sign-On (RSSO) and LDAP is required.
• Use of established Incident and Change Management Processes and Procedures must be adhered to when classifying, prioritizing, and escalating incidents or changes.
• Process Remedy ITSM Service Requests.
• Provide incident resolution assistance.
• Support Remedy ITSM upgrade.
• Provide back-up support when primary Remedy SME is unavailable.

Qualifications:

• At least, 6 years of prior BMC AR Server, BMC Remedy ITSM Suite, BMC Atrium CMDB.
• ServiceNow experience a plus.
• Proficient with MS Office: Word, Excel, Outlook, PowerPoint Critical thinking skills Professional communication skills both written and verbal.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• ...and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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