Software Development Engineer, Product Knowledge

Our Org

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world's largest e-Commerce products catalog. Our high scale distributed systems process hundreds of millions of updates on the billions of products to power the online buying experience for hundreds of millions of Amazon's customers worldwide, so they can find, discover and buy anything they want 24x7x365.

Our Team

Product Knowledge (PK) is a comprehensive set of schematic and semantic constructs that allows us to understand customer's intent to provide an experience that feel targeted to their shopping missing. It expands beyond factual product characteristics (e.g. resolution of a TV) to the product characteristics our customer's use in their shopping missions - what the product is used for (e.g. baby-proofing), where the product is used (e.g. kitchen), who uses the product (e.g. teenager), when the product is used (e.g. thanksgiving) and opinions about the product (e.g. cute t-shirt). We build distributed systems that are partially or entirely powered by AI and ML. The system will be responsible for scaling the discovery of Product Knowledge by mining customer engagements (e.g. search queries, customer reviews etc.)

Our Mission

Enable customer shopping journeys on Amazon by modeling an authoritative, standardized, semantically rich, easily discoverable, extensible, and universally applicable body of product knowledge that can be consistently utilized across customer shopping experiences, selling partner listing experiences and internal enrichment of product data.

We're looking for a software engineer who has strong technical skills and is able to drive technical efforts that have high impact and visibility. This role has a number of opportunities for cross-boundary ownership and require cross-organizational technical leadership skills to create seamless solutions that reliably work end-to-end. This role will serve as a great springboard for your career.

We heavily leverage Machine Learning, Large Language Models and Generative AI techniques. You will solve challenging technical problems - and this will entail learning about applying latest ML and AI technologies, designing and developing highly parallel and distributed systems, big data systems, and web services. You will innovate day-in and day-out, beyond the "textbook solutions".

This is a great opportunity for engineers who want to work with latest AI technologies, and create reliable and scalable solutions that enable Amazon to create the largest and best possible selection for our customers. Come and help make history as we take e-Commerce to the 5 billion people on earth who do not have it today while having fun and learning a lot on the way!

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience

- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience in machine learning, data mining, information retrieval, statistics or natural language processing

- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 1+ years of big data technologies such as AWS, Hadoop, Spark, Pig, Hive, Lucene/SOLR or Storm/Samza experience

- 1+ years of building large-scale machine-learning infrastructure for online recommendation, ads ranking, personalization or search experience

- Experience in the field of Data Science or Business Analytics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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