The Amazon Visual Experience (AVX) team processes images and organizes information for billions of products, ensuring that each product image empowers customers to make informed purchasing decisions.

We are currently looking for an experienced Software Development Manager to join our leadership team. The ideal candidate is excited about the incredible opportunity that cloud computing represents, and is passionate about delivering high quality services in a hyper-growth environment where priorities can shift fast. You excel at leading developers, and have a track record of building strong engineering teams. You've had success leading operational services and are ready to apply that experience at even greater scale.

You will manage a team of SDE's building production ready end-to-end GenAI solutions that are scalable, efficient, and fault tolerant. The ideal candidate is passionate about solving engineering challenges of building Amazon scale solutions with a demonstrable record of accomplishment and delivering successful products. We take pride in developing and applying cutting-edge products that optimize the bestselling partner and customer experiences.

Amazon Visual Experience offers a dynamic workplace that is fueled by innovation and passionate collaboration. We take pride in developing cutting-edge technology and products that are optimized for the best customer experience.

Key job responsibilities

The SDM-III owns cross-functional software for multiple Business Critical and Tier-II services in support of AVX for workflows including Deep Clean (suppressing ASINs with non-compliant main images), Woodchipper (removing prohibited images), Glow (Up ranking) AutoClean/GlowUp (Image GenAI) and Bouncer (preventing mutation of an ASIN). Each of these workflows require managing complex requirements at scale, processing >100M images each month to support ingestion of product images, detection of ML-based attribute classifications, and writing the detected attributes to the images in Media Central. The SDM-III is required to understand the team's products and systems that ingest and classify images, as well as their limitations including the customer impact for false positive attribute classification. The SDM-III will demonstrate good judgment on how and when to escalate without damaging relationships when confronted with discordant views, how best to deliver on goals including reducing abuse in product images, glance views landing on explicit imagery, and on images mutating an ASINs identity.

The SDM-III will support the team's adoption of high-quality engineering practices, and manage the level of maintenance for multiple systems owned by the team. They define and maintain metrics to monitor and track latency and operational availability of Imaging Quality Service, Woodchipper, and Bouncer.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience

- 5+ years of working directly within engineering teams experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 6+ years of leading the definition and development of multi tier web services experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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