Summary
We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

The Retail Technology Engineering organization is responsible for the design, development and deployment of apps and digital experiences across all Apple Retail Stores worldwide. These employee and customer-facing apps and experiences have material top and bottom-line impact for Apple. You will join a team of software, system, QA and AV engineers who participate in all elements of the product development life cycle. This team is fundamental to innovation and the establishment of scalable technologies for Apple Retail. This position requires the marrying of curiosity, organization, creative architecture, a structured engineering mindset, as well as a deep understanding of iOS, and macOS operating systems and Apple technologies.



Description
As a Software Engineer, you will focus on the architecture, roadmap, implementation, readiness and support of software tooling that is used to power our macOS, iOS, iPadOS, tvOS, watchOS and visionOS based digital experiences in over 500 stores worldwide. This software tooling enables our Operations partners to deploy digital experiences efficiently, as content is iterated upon by partner teams.

- Design, develop, test and deploy software changes impacting tooling in the digital experiences space.

- Partner with QA teams and users, to reverse engineer/research where applicable, to resolve bugs or issues surrounding performance, capacity and system limitations

- Collaborate with many business partners within Apple Retail and the wider Apple Software Engineering and Information Systems & Technology organizations, to collaborate on and influence technical roadmaps.

- Coordinate activities with the macOS and iOS Program Office, Retail, and Product Marketing teams.

- Ensure technical documentation is up to date.

- Contibute to an inclusive environment through respecting each others' differences and having the curiosity to learn

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