Summary
Are you meticulously organized and highly observant? Join our Information Systems and Technology group and play a vital function on one of two Apple teams: Software and Services and Corporate Functions. From Apple ID to the Apple website to our data centers around the globe, our diverse collection of engineers, designers and creators manage the massive systems and services that so many people rely on every single day. We also build the custom tools that empower other Apple employees to solve problems on their own. Joining this group means you'll be part of the Apple nerve center. You could play a meaningful role in helping Apple connect with over a billion customer devices around the world. Or you could help over 130,000 employees stay connected with each other and our suppliers. Together, you and your team will help everyone at Apple do what they do best: explore every possibility.

The IS&T Retail Store Apps team is looking for a Software Quality Engineer to test products and applications on macOS, iOS, and Web! You will be responsible for testing and ensuring the quality of major applications for our retail stores worldwide that are both internal and external facing. You will get the opportunity to work in a meaningful, fast-paced environment, and use the newest technology to automate solutions and deliver outcomes across all of Apple's innovative products. Some of these products would include Mac, iPad, iPhone, iPod, Apple TV, and Apple Watch line of products. We are looking for someone with QA experience both in manual testing and automation. If you're a hardworking and passionate person and ready to join this amazing team, then we would love to hear from you!

Key Qualifications
Experience in Quality Engineering, with a focus in e-commerce/web applications
Specialize in crafting test plans and test cases with some knowledge in API testing
Quality communication skills in listening, open-mindedness, cohesion, and clarity
Understanding of assistive technologies such as VoiceOver and other AX features
Experience managing and integrating test automation into various points in a deployment pipeline

Description
As a Software Quality Engineer, you can expect to:

- Create test plans, develop manual/automated cross-functional tests, report bugs, and assess overall product quality

- Work with Agile team ensuring high quality delivery for each sprint and confirming to user story acceptance criteria

- Provide leadership in testing, troubleshooting, and implementing features through automation

- Work closely with engineers, project managers, and x-functional teams throughout software lifecycle in optimally delivering quality across projects

- Communicate detailed QA status to the team and report any escalations in a timely manner

- Ability to analyze crash logs, back traces, and assist engineers by utilizing debugging techniques

Education & Experience
Bachelor's Degree or equivalent work experience preferred.

Additional Requirements

• - Experience with Continuous Integration systems (e.g. Jenkins)
• - Strong Operational Experience in Linux/Unix environment and scripting languages like Shell, Perl or Python
• - Experience with Software Version Control systems like GIT (GitHub/Gitlab knowledge is a plus)
• - Experience in various roles in Apple Retail is a plus.

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