Software Update and Mobile Asset Engineer

Summary
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

Be part of the team that keeps billions of Apple devices up to date on the latest operating systems! The Core Operating Systems team is looking for talented problem solvers with a deep understanding of computer architectures. Identifying and mitigating possible problems in a sea of a billion devices is the ultimate reliability challenge. A problem affecting 1% of the 1 billion+ device population still affects 10 million devices! Are you up for the challenge?



Description
Identify failure patterns in incoming reports, through aggregate user reports, analytics and logging that you will augment. Investigate failed software issues, and devise tools and methods to isolate the problems encountered. Communicate the top issues and trends, helping teams across the company to get the right solution. Develop new features and improvements in the operating system to improve asset delivery reliability.

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