Spa Concierge- Day Shift
Reno, Nevada
Employer: Atlantis and Monarch Casinos
Industry: Spa/Salon
Salary: Competitive
Job type: Full-Time
Job Locations US-NV-RENO
ID 2024-20230
Employment Type Full-Time
Subdivision Spa/Salon
Overview
Come join Team Atlantis! We are currently accepting application for Spa Concierge. The Spa Concierge will greet guests to a luxurious spa environment, maintains guest and group accounts, assists with facility orientation and actively works to provide guests with a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures. Maintains clean and organized work areas and well-stocked supply of products. Provides guests with locker, robe/slippers and tour of spa facilities as needed.
Responsibilities
Qualifications
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
ID 2024-20230
Employment Type Full-Time
Subdivision Spa/Salon
Overview
Come join Team Atlantis! We are currently accepting application for Spa Concierge. The Spa Concierge will greet guests to a luxurious spa environment, maintains guest and group accounts, assists with facility orientation and actively works to provide guests with a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures. Maintains clean and organized work areas and well-stocked supply of products. Provides guests with locker, robe/slippers and tour of spa facilities as needed.
Responsibilities
- Schedule services for individuals and large groups using our spa reservations software system.
- Call guests to confirm scheduled services.
- Answer questions about available services.
- Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with the supervisor or manager.
- Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
- Process guest payments for spa services.
- Promote and sell our spa services.
Qualifications
- Previous guest service experience preferred
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement
Created: 2024-05-04
Reference: 20230
Country: United States
State: Nevada
City: Reno
ZIP: 89521
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