Specialist Off-Property Sales

We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Let's Go Further Together.

Bringing True Hospitality to the World.

We want to welcome you to a world where you can bring true hospitality to everyone. When you join us at IHG®, you become part of our global family-a welcoming culture of warmth, honesty, and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing your contribution, and supporting your ambition to learn and create your career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences in your way.

With over 370,000 colleagues in nearly 100 countries sharing our values, countless opportunities are at your fingertips. We're growing; grow with us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey

***Location: Remote US*****

The salary range for this role is $46,226.00 to $80,000.00 this is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

**This job is also eligible for bonus pay.

The Specialist Off-Property Sales provides support to Global Account Directors for G&M Segment, focusing on lead response, customer and hotel engagement and lead conversion.

• Work closely with Global Account Directors on by servicing leads, thru the effective execution of inquiry handling process, steps to conversion, and annual growth in G&M Delivery Globally. Grow G&M conversion, resulting in a lift of $20 million yearly.
• Manages the lead process, analysis of transaction reports and re-prospecting efforts. Where appropriate, cross selling IHG Brands when initial hotel not available
• Ensures accurate and timely capture of pertinent data in the required sales systems, preparation and management of pipeline tracking
• Develops and delivers the relevant and appropriate documentation to the customer and hotel
• Ensures the timely follow up and pursuit of business with customers and stakeholders in order to drive the highest levels of conversion
• Ensures accurate and timely communication of the status and pertinent information of potential bookings to initiator and recipient hotel
• Build, maintain and foster relationships with Key stakeholders, hotels and clients
• Support account directors on Client Activations and events - management of customer lists, RSVP's, budget tracking

Education:

• Bachelor's degree in Business or an equivalent combination of education and work-related experience.

Experience, Technical Skills and Knowledge:

• 2-4 years progressive work-related experience in a hotel environment, above or on property or in Global Sales.
• Operational knowledge and strength with MS Office (Excel and Access).
• Demonstrated clear, concise and succinct communication skills, including adapting both verbal and written communication to the needs and level of user.
• Strong organizational skills, attention to detail
• Able to work in a virtual environment
• Able to drive team work and effectiveness within an international team

At IHG, we believe in taking care of our employees. That's why we offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. We want you to feel secure and cared for, so you can focus on bringing True Hospitality to the world.

You can apply for this role through the link below (or through an internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

We'll reward all your hard work with an excellent salary and benefits - including a great room discount and superb training.

Join us, and you'll become part of the global IHG family - and like all families, all our team members share some winning characteristics. We work better together as a team - we trust and support each other, do the right thing, and welcome different perspectives. It would be best if you showed us you care, that you notice the little things that make a difference to guests, and that you are always looking for ways to improve - click here to learn more about us.

At IHG Hotels & Resorts, we are proud to be an equal-opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado Applicants.

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The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.