Specialist, Small Business & Consumer Operations

Specialist, Small Business & Consumer Operations

Country: United States of America

Garnishment Specialist, Small Business & Consumer Operations

• Responsible for reviewing court orders and levies.
• Following states' guidelines.
• Communicates and responds to requests from attorneys, court officers, and government agencies.

Responsibilities:

• Reviews customer account instructions to ensure that proper documentation is attached.
• Verifies the accuracy of transaction details for account transactions, fees, & attachments.
• Ensures all agreed checks in pre-processing/processing are strictly carried out.
• Research customers' accounts and debit the appropriate funds.
• Supports implementation of key projects.
• Participates in team meetings and ensures implementation of agreed action points.
• Updates COP Daily metrics report daily.

• Responsible for the day-to-day operations of the company's business units.
• Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes, and technology, enhancing financial performance, increasing investment capacity, and managing risk.
• Builds sustainable repeatable capabilities that support the delivery of the highest standards of service and execution.
• Analyzes and reviews data tools, business processes, and operational standards to execute service delivery.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Diversity & EEO Statements:

• At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
• Santander is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Working Conditions:

• Frequent minimal physical effort such as sitting, standing, and walking is required.
• Occasionally moving and lifting equipment and furniture are required to support onsite and offsite meeting setup and teardown.
• Physically capable to lift up to fifty pounds, able to bend, kneel, and climb ladders.

Employer Rights:

• This job description does not list all the job duties of the job.
• You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based on your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time.
• This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$42,300.00 USD

Maximum:

$58,000.00 USD

Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp

Other Locations: Massachusetts-Quincy

Organization: Santander Bank N.A.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary: $42,300 - $58,000/year