Specimen Management Coordinator, Pre-Analytical Services

Specimen Management Coordinator, Days (3:00 AM to 11:30 AM, Monday through Friday with rotating on-call)

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. UT Southwestern is honored to be a veteran-friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you've made to our country. We're proud to support your next mission.

Ranked as the #1 hospital in Dallas-Fort Worth for the sixth consecutive year, we invite you to continue your healthcare career with us at UT Southwestern. You will discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

All full-time employees will have a robust benefits package including employer paid medical insurance. Children and family medical insurance plans are available at a cost to the employee.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/ .

Job Summary

UT Southwestern Medical Center is in search of a skilled and experienced Specimen Management Coordinator for our Laboratory Pre-Analytic team. As a valued part of the UTSW team, you will be a key part in helping manage the workflow and training of new hires on all critical phases of specimen handling and processing while maintaining quality control and adherence to protocols.

Work Location: Dallas Campus; assist other UTSW locations as needed.

Shift Requirement: 3:00 AM to 11:30 AM, Monday through Friday; rotating on-call schedule.

Minimum Experience and Education Requirements

• Requires High School Diploma or equivalent.
• Requires ten (10) years of clinical lab experience and five (5) years as a specimen processor; or an associate degree with five (5) years clinical lab experience and three (3) years as a specimen processor.
• Supervisory experience required.

Please Note: Attach the following prior to submitting your application:

1. An updated resume with all relevant work experience, education, vocational training, certifications, and/or licenses.
2. A copy of education, training diplomas or certificates (if available).
3. A copy of certifications and/or licenses (if available).

Knowledge, Skills & Abilities

• Develops People - Values diversity; coach people; delegates; effectively deals with employee problems.
• Drives for Results - Manages operations effectively; effective follow-though and follow-up; takes accountability; solves problems and implements solutions. Ensures that section goals are met.
• Building Teams - Clarifies roles and responsibilities; provides clear guidelines and objectives to staff and assists with routine job duties as needed.; develops and plan workflow improvements and implements. Assist in validation studies; collaborates with colleagues and peers.
• Communicates - Encourages candid exchange of ideas; articulates views clearly and directly; expresses facts clearly in writing; listens attentively to others; communicates effectively to staff.
• Ability to lift at least 25 lbs. and stand on your feet for prolonged periods.

Job Duties

• Works under limited supervision to plan, coordinate, and supervise general duties and needs of Specimen Processing, and Client Services areas.
• Ensures efficient scheduling of staff to perform daily activities of area.
• Interviews and recommends selection of new laboratory personnel.
• Performs evaluation as required for team members.
• Plans, organizes, coordinates, and supervises the Quality Assurance activities of the area.
• Provides management reports on status of QA activities.
• Meets deadlines in accordance with regulatory, hospital, and department guidelines.
• Ensures review of all daily, weekly, and monthly records and data including quality control, temperature monitors, batch logs, recollects, and turn-around-time.
• Orders and allocates all laboratory supplies and materials; maintains adequate inventory to ensure efficient operation for specimen processing, & ambulatory clinics.
• Assists in preparation of annual budget of department.
• Makes sound decisions that consider cost versus benefit.
• Monitors expenditures for personnel, equipment, and supplies.
• Updates policies and procedures when indicated complying with regulations and department guidelines.
• Ensures compliance with all relevant CAP, CLIA, and TJC regulations.
• Maintains personnel records; completes performance evaluations, performs, and documents competency evaluations, and trains both clerical and technical support using managerial skills according to department and university guidelines.
• Meets or exceeds set goals and objectives of the department.
• Ensures high quality and high patient safety standards.
• Performs other duties as assigned.

The following is the acronym, "PACT", and is fundamental to all non-clinical positions at UT Southwestern Medical Center:

• P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
• A-Ability, Attitude and Accountability: Employees exhibit the ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
• C-Communication, Contribution, and Collaboration: Who are our customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
• T-Teamwork: Employees work to contribute to the department's success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.

Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.

This position is security-sensitive and subject to Texas Education Code •51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.