Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Problem-solver, analytical, and collaborative? If so, you could find a home on the Billing Operations & Technology team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. We work to provide a positive customer experience by keeping our cable and mobile billing systems up and running. By supporting the technology used by our customers and service representatives, Billing Operations helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Senior Development Operations Engineer, you'll deploy software solutions that use the most current technologies to improve the customer experience. You'll be responsible for both divisional and national product deployments, and support server software installations.

WHAT OUR SENIOR DEVELOPMENT OPERATIONS ENGINEERS ENJOY MOST

• Working with developers, testers, and deployment teams to execute software deployment plans
• Writing and updating automated scripts for installation of server software products
• Configuring necessary hardware or Virtual Machines and operating environments
• Working with developers and hardware teams to update infrastructure and OS for applications
• Performing production installations and upgrades of server software products
• Monitoring systems performance and reliability; daily data processing
• Reviewing and providing feedback for all external facing user documentation, including on-line help

In this role you will work directly with the Production Engineering support team to triage production issues. You'll troubleshoot system and data issues for divisional and national systems. You will excel in this role if you can work independently under limited direction and serve as a leader and mentor.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Dynamic scripting language: 5 or more years; Deploying software: 3 or more years; Linux or other Unix systems: 5 or more years
• Education: Bachelor's degree in technical field or related work experience
• Technical skills: Well-versed in automating software deployments using tools (Jenkins, Kubernetes, Gitlab, ArgoCD Ansible); hands on experience on SQL scripting; familiar with .Net applications; familiar with architecture components like servers, load balancers, and databases; experience on telemetry tools like AppDyanamics, Grafana, Datadog, PRTG; familiar with MSSQL DB, Oracle DB databases, and ability to clearly communicate that knowledge; software source control tools (Perforce, GitHub), Linux shell scripting environments like Bash, Amazon Web Services (AWS), Containers
• Abilities: Problem solve, identify and resolve complex issues as part of a team; write clear technical documentation for use by team members; verbal and written communication skills; thorough understanding of the Agile Software Development Lifecycle (SDLC); provide on-call support; in-depth leadership with ability to facilitate team consensus, and interact with leadership and implementation teams

Preferred Qualifications

• Education
• • Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering or similar technical field or commensurate work experience
• Experience with one or more of the below:
  • Working with agile teams utilizing scrum or kanban
  • Creating and maintaining virtual machines using VMware or other VM technologies
  • Supporting HAProxy, InfluxDB, Grafana, ActiveMQ, Artemis
  • Docker and deploying Docker containers; Atlassian suite of products such as Jira, Confuence, FishEye, and Crucible
  • Some experience with Java programming

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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ESW335 2024-34544 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.