Sr Director Account Mgmt - FM Ops.

Sr Director Account Mgmt - FM Ops.

Job ID

181118

Posted

21-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Brenham - Texas - United States of America

About the Role:
As a CBRE Account Management Sr. Director, FM you will oversee the department responsible for planning, managing, and directing business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Drive efficient and effective strategic operations. This includes revenue growth and profitability, new business development, etc.
• Review departmental financial evaluations, including monthly revenue and expense projections. Make recommendations based on the data presented.
• Review client's strategic plans for appropriate staffing levels to meet expectations. •Review capital project and operating budget reports for multiple properties.
• Create action plans to improve financial positions and manages negotiations for contract services.
• Review various facilities management reports.
• Meet with client management team and appropriate departments to discuss, resolve and discrepancies. Apply deep knowledge of multiple disciplines, broad industry knowledge, and commercial awareness. Drive financial and functional performance within disciplines and across business.
• Comply with all compliance requirements with local, state, and federal regulations, including Joint Commission - ensuring all surveys are passed at a high level of confidence with minimal findings. Ensure all rules, and compliance with corporate policies are followed.
• Assess project needs and obtain resources from multiple departments. Develop training programs making sure office standards are met.
• Manage the procurement and maintenance of supplies and equipment. Approve new vendor service contracts.
• Apply deep knowledge of multiple disciplines, broad industry knowledge, and commercial awareness. Drive financial and functional performance within disciplines and across the business.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Negotiate with senior management, customers, and external parties of divergent interests to reach an agreement of strategic importance while being guided by the business segment and the organization's functional strategy.
• Conceptualize new methods, techniques, processes, and standards across job disciplines or functions.
• Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking.

What You'll Need:

• Bachelor's Degree preferred with 12-15 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring,
• appraising, and rewarding performance and retention is preferred.
• Ability to exchange sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an unrivaled inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
  

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.