Sr. Field Service Engineer

Provide technical support and consulting to customers on service solutions (installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment)
Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment
Determine effective service applications, equipment, and methods to develop, market, or manufacture new service offerings to respond to customer requirements cost-effectively
Identify new sales opportunities, proactively communicating both with the customer and internal sales teams to ensure customer needs are understood
Complete customer reports, timesheets, expenses, safety paperwork, and other daily required tasks
Plan, organize, and perform field assignments in designated areas of expertise, directing the work of other field engineers and craft labor as required

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

SENIOR ROLE: 8+ years of experience as a field service technician
Experience including leading small crews on the job
Power delivery experience: Transformers, LIS Switches, Low and Medium voltage switchgear, breaker maintenance and startup on Low and Medium voltage breakers, Motor control centers, cable testing
Experience in completing customer reports, timesheets, expenses, safety paperwork, etc.
Understand NFPA 70E (safety guidelines in the field)

Nice to Have Skills & Experience

Protection and control experience including different types of relays, including programming, installation, testing, and upgrading, , protective relay testing and installation, circuit breaker upgrades, understand control wiring
o ATS, generator, motor, and drive experience
o PLC experience
Experience in the repair and refurbishment of LV and MV circuit breakers (Equipment from Siemens, GE, ABB, SquareD, Multilin relays, and Schweitzer Relays)
Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.