Sr. Manager of Industrial Engineering and NOEP Regional Office

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DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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DHL currently has an opening for aSr. Manager of Industrial Engineering and NOEP. The primary responsibility of the position will be to help to plan and drive pickup and delivery operations, facility plans and personnel to improve efficiency of the service center operations.The role also establishes work measurement programs and analyzes work samples to develop standards for labor utilization. The Sr. Manager will lead and develop other industrial engineers and may contribute to the development of budgets and forecasts.

Key Responsibilities:

• Lead and develop engineers and operators within the area or function
• Forecasts facility, vehicle, staffing and/or material handling equipment needs in order to improve cost, utilization, service, and efficiencies
• Establishes work measurement programs and analyzes work samples to develop standards for labor utilization
• Contribute to the development of budgets and forecasts
• Conducts studies to determine the most efficient sequence of operations and workflow by analyzing production costs, process flow charts, and production schedules
• Recommends methods for improving the utilization of production facilities and personnel by restructuring job duties, reorganizing work flow understand corporate strategy and implementing within the area
• Prepares KPIs, budgets and projections for PUD Operations
• Evaluates performance, cost factors; recommends changes in each PUD operation, as well as time and motion, work standards, work methods, personnel utilization, service, and quality
• Coordinates routing system changes with airline, hub and ground network in order to optimize service cost
• May monitor and evaluate departmental reporting systems
• Monitors and evaluates each station's progress in managing service and cost
• Optimizes PUD operations and provides guidance pertaining to staffing and methods
• Assumes project management responsibilities as necessary

Qualifications - External

Skills & Qualifications:

• Good understanding of Reporting technologies (power BI, SQL...)
• Experienced contributor with responsibility for an advanced area of work in the professional field
• Six Sigma Green Belt preferred but not required
• BS/BA in Engineering and 10-15 years of increasingly diverse or complex applications in field of expertise OR MS/MA and generally at least 8-12 years' experience in related field required
• Professional certification required in some areas
• Individual must have the ability to perform to a high standard
• Ability to interface and get results with management at all levels
• Travel required below 60%

For any questions please reach out to the hiring manager Sergio Puntero Mendez ( Sergio.punteromendez@dhl.com ). This posting will be open for 1 week from posting date.

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings - 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills & Qualifications:

• Good understanding of Reporting technologies (power BI, SQL...)
• Experienced contributor with responsibility for an advanced area of work in the professional field
• Six Sigma Green Belt preferred but not required
• BS/BA in Engineering and 10-15 years of increasingly diverse or complex applications in field of expertise OR MS/MA and generally at least 8-12 years' experience in related field required
• Professional certification required in some areas
• Individual must have the ability to perform to a high standard
• Ability to interface and get results with management at all levels
• Travel required below 60%